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Evil In = Evil Out: Teaching AI to be bad

In a recent post I talked about the importance of data quality to machine learning and the effective use of neural networks, which rely on algorithms that process data in order to “learn.” The principal is simple and timeless: Garbage in = garbage out. But there are different types of data garbage. There’s the innocent […]

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Robots are being trained to read human thoughts

If you use a voice assistant such as Alexa, Siri, or Cortana in your home or office, you're interacting in real-time with an intelligent machine. In coming years this will be so common that no one … [Continue Reading]

Developing the 7 digital habits: Habit 3 – Sharpen the digital saw

This is part of a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. In Habit 1 we looked at “Seek first to … [Continue Reading]

How voice-activated technology can transform your workplace

It's great asking Alexa or Google Home or Cortana about the weather forecast for Seattle (rain again!), or what "proprioception" means, or who the Washington Nationals are playing tonight. But … [Continue Reading]

How AI can overcome human bias in hiring decisions

Artificial intelligence (AI) and machine learning are being used by enterprise human resources (HR) professionals to streamline the hiring process (as I wrote back in April). Not only can AI-powered … [Continue Reading]

Create business impact with an enterprise process automation game plan

When faced with the challenge of automating business processes, most enterprises are searching for quick wins and safe bets. But all too often they stall at the start because they can’t be sure of … [Continue Reading]

The Achilles’ heel of neural networks and machine learning

Humans learn first by naturally absorbing and processing data about the world around them. Later, as they begin to understand language, they can be "programmed" through formal representations of … [Continue Reading]

Digitally fit in 2018: Build on your skills

Keeping your skills up to date is a key part of being digitally fit. There is no definitive list of training that should be undertaken to become “digital;" it depends upon your role requirements. … [Continue Reading]

More enterprises bullish about impact of change

Enterprise leaders are increasingly confident that rapid changes in the workplace over the next five years will benefit their organizations. More than four out of five respondents (84 percent) to … [Continue Reading]

Four global universals of healthcare technology

Every day we read about another shift in the technicalities and funding of the Affordable Care Act, a controversy at the U.S. Department Health & Human Services or the ability to buy health … [Continue Reading]

Not using a chatbot or voice assistant at work? You will be soon

Voice assistants and chatbots are becoming commonplace in the home. Even your grandparents are used to asking Google Home or Echo Dot what the temperature is or, if they really want to go crazy and … [Continue Reading]

Are we speaking the same language? The communication gap in organisational change

“The individual's whole experience is built upon the plan of his language” - Henry Delacroix When an Australian automotive manufacturer was acquired by a global organisation, a review of the local … [Continue Reading]

How trust drives social determinant data analytics

Navigating social factors well beyond the healthcare provider’s control have always been key to providing quality care. With the shift to value-based care driven by population health and precision … [Continue Reading]

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