Pre-Hospital – Intelligent Ambulances in Denmark

My colleague, Philippe Blanco, who leads our healthcare operations in Nordics, sent me a news story issued by the Danish Regions Health IT department. Translated into English, the summary story reads:

“From September 2015, all Danish ambulances will automatically send patient data, including blood pressure, temperature and oxygen saturation, directly to the country’s emergency units. This will give doctors and nurses the opportunity to start the right treatment as soon as the ambulance arrives.

“Previously, hospital emergency units were given a handwritten note on carbon paper when the ambulance arrived. The patient’s blood pressure, oxygen measurement, temperature and heart rate were recorded manually. If ambulance staff could make the call, the Emergency Department was informed about the patient’s condition over the phone during the journey.”

By Phil Hemmings, Director, Global Industry Marketing, CSC Healthcare and Life Sciences

The accompanying video shows how the system will operate, telling the story of one patient’s journey to an emergency department.

Even to a non-Danish speaker like me, the narrative is clear and it’s very obvious why this will make a big difference for patients.

In circumstances like those illustrated in the video, time is everything. Providing the emergency room team with timely and accurate information which helps them move quickly is crucial.

This system removes the need for handwritten notes, and delivers crucial data directly to the hospital’s systems. As well as communicating vital information, the system being adopted in Denmark also calculates and transmits the “trauma score,” which is used to assess the patient’s condition. And delivering data to emergency doctors during the journey to the hospital makes it possible to give advice, guidance, and coaching to the paramedics, meaning treatment can start at the earliest opportunity.

The CIO of North Jutland, and leader of the steering committee for the project, summarizes the benefit like this, “We ensure optimal treatment during transport and on receipt of the patient in the hospital. The whole purpose of the effort in the pre-hospital sector, which takes place outside the hospital, is to save lives, reduce disease and improve the patient’s chances of survival.”

In Denmark this is referred to as a “pre-hospital” system. At CSC, we’re proud to have been involved in making it work, we’ve been responsible for design, integration, and delivery – and we’re running it as a managed service. It’s a great example of Agile Health in action.

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