The high cost of gaps in enterprise mobility

Cost of mobility gaps CSC BLogs

Companies lagging in their embrace of enterprise mobility are paying a price, a new survey-based market report concludes.

According to the “State of the Market Report on Enterprise Mobility” by research and analyst firm Webtorials, gaps in enterprise mobility deployments result in loss of employee productivity. Specifically:

  • $12,493 per knowledge worker
  • $9,283 per information worker
  • $2,993 per service worker

The survey solicited responses from IT professionals involved in the planning, design and implementation of communications networks at 231 enterprises.

Talk is cheap

While 99% of respondents said they intend to implement enterprise mobility, the survey shows that only 17% have fully deployed mobile technology across the enterprise, while 53% have partial deployments and 27% were still “in the planning phase,” Webtorials said in a statement.

“Our report shows that enterprise mobility deployments are incomplete at best, and that companies lagging with EM adoption are losing a competitive edge in a quantifiable way,” said Larry Hettick, principal analyst for Webtorials. “All types of workers are seeking a way to communicate and collaborate as effectively on-the-go as they do in their office.”

That’s been obvious for some time now, just as its long been clear that mobile and cloud technologies are the keys to providing enterprises with the agility and flexibility they need to compete in the digital/apps economy. Workers need access to information as well as the ability to communicate with customers and partners and collaborate with colleagues. It’s about getting business done, no matter where you are.

It’s also about data collection and analysis; mobile devices and apps generate an unprecedented amount of data that can be mined for value. Enterprises with non-existent or insufficient mobility programs are leaving competitive assets on the table.

Is your enterprise ahead of the mobility curve? Or is it lagging behind?


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  1. I would like to say its very much a cost saving factor when talking about the enterprise mobility.

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