Transforming to a digital enterprise

Change is everywhere, it’s accelerating, and most companies today recognize that disruption has come to their industries, fueled by advances in digital technologies and more collaborative outside-in cultures. Indeed, many have already begun a digital transformation to ensure that their business is not left behind.

Digital leaders understand, however, that simply implementing certain technologies isn’t going to be enough to succeed in a world that is becoming more transformed every day. To thrive on the change happening all around us, we have to view “digital” as a comprehensive shift that touches every aspect of the business, from leadership style to products and services. This is the essence of the 21st century organization. (See Figure.)

True digital transformation is about bringing information into the fabric of every transaction with a client, partner, employee and process. Digital enterprises leverage information to inform decisions in ways never before possible, to outplan and outexecute rivals.

Transforming to a digital enterprise means understanding the power of contextual interactivity — that is, providing the right information at the right time. With this information at their fingertips, customers and employees are more in control — even in the face of rapid change.

Transforming to a digital enterprise also means focusing on digitizing the back office — the people and processes that unlock operational performance and agility. That is, digital enterprises can reorganize employees for information-driven collaboration, redesign IT processes for zero human touch and focus on continuous systemic improvement.

In short, being a digital enterprise means thinking bigger about digital. It’s time to take the next steps on the journey to the digital enterprise.

To guide your path forward, DXC Technology’s Transforming to a Digital Enterprise position papers series explores five fundamentals of a digital platform. These are the essentials that contribute to both top-line growth and cost-based improvements, as well as continuous optimization of business processes:

Three additional papers examine how specific industries are capitalizing on digital opportunities:

Across the entire business and technology landscape, streamlining enterprise processes is a must. Many enterprises have not substantially changed their core process architectures since Y2K. Yet today, processes can become more intelligent, thanks to the availability of more information. They can learn and predict, and with the right controls they can be more automated.

By having more and better information to guide decisions, transformed organizations will discover their next business opportunity, a change in user behavior they hadn’t considered, the next disruption intent on taking their market share, or the next security vulnerability intent on wreaking havoc – and will have more time to counter these eventualities.

Digital transformation is a journey. As you take steps forward in your journey, the business and technology horizon constantly changes. DXC will continue to bring new insights forward to help clients expedite and succeed in their own journeys.

See the position paper and Dan’s video, Transforming to a Digital Enterprise: An Overview.

See the entire position paper series and videos, Transforming to a Digital Enterprise.

Dan Hushon headshotDan Hushon, DXC Technology’s senior vice president and chief technology officer, drives innovation strategy and growth for the company’s solutions and ensures technology excellence. He is responsible for defining DXC’s long-term technology strategy and vision, and advocating for that vision with customers. Connect on Twitter: @DanHushon





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