Five benefits of integrated technology solutions for manufacturing

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This blog was originally posted by UXC Eclipse. Since then, UXC Eclipse has become the DXC Eclipse practice within DXC Technology. 

Integrated technology solutions for manufacturing are designed to improve business performance from the shop floor to the bottom line. These integrated technologies can deliver a wide range of benefits while minimizing the complexities of system integrations and software customization.

  1. Reducing costs through improved productivity

Increased competition, especially from low-cost overseas manufacturers, makes cost reduction a key requirement for today’s manufacturers. Integrated manufacturing systems that provide enhanced cost control and visibility for all business processes can help manufacturers improve productivity through:

  • Enhanced visibility: Increased visibility into operations across the entire company – from production and warehouse to customer service – allowing key decision makers to identify workflow improvements to save costs.
  • Inventory reduction: Ability to identify slow-moving items and flag them for price reductions or relocation.
  • Faster financial decisions: Consolidated data provided in real-time, gives decision-makers direct insight into operations to help them make faster, better decisions that positively impact productivity.
  1. Accelerating time to market

Manufacturers have a real need to reduce not only costs, but the time required to bring a product to market. An integrated enterprise resource planning (ERP) and customer relationship management (CRM) solution can accelerate time to market in a number of ways:

  • Optimized workflows: Enables improved communication and scheduling by completing tasks more quickly and accurately for a more integrated product development process.
  • Automated processes: Key processes required to take a product to market can be automated and optimized to minimize downtime and speed the overall process.
  1. Optimizing supply chain management

Supply chain management is a vital component of ERP systems. An integrated ERP system allows insight into the entire supply chain and nurturing of supplier relationships through:

  • Documenting supplier selection criteria: Ability to track and monitor selection criteria used to select suppliers. Different criteria may apply to different types of suppliers; for example, some products may require three suppliers, others must come from industry-leading suppliers, and still others will come from the lowest-cost supplier.
  • Monitoring supplier performance: User dashboards track supplier performance and send alerts when preset criteria or standards are not met, such as cost or on-time and accurate deliveries.
  • Integrating with supplier systems: Providing direct, self-serve access to suppliers for electronic transmission of orders or invoices for faster processing.
  1. Managing customers and sales

An integrated system will include ERP and CRM capabilities that can improve the effectiveness of customer interactions and speed up sales processes. For example, an integrated system enables:

  • Automated sales workflows: Moving a prospect through the sales funnel automatically saves sales personnel from handling repetitive tasks that can be completed more effectively through an automated workflow.
  • Improved customer relationships: A complete view of the customer or prospects enables better communication and customer services.
  • Improved lead generation: CRM systems with lead scoring can direct the efforts of the sales team to those leads with the highest probability of placing an order.
  1. Ensuring regulatory compliance

Manufacturers are required to comply with regulatory standards related to the environment, intellectual property, labor and employment, product safety and more. However, manufacturers need to find a balance between compliance requirements and remaining an agile organization. Integrated ERP technology can help reduce risk and increase efficiency by:

  • Improving internal controls: Ability to define approval workflows that meet regulatory standards.
  • Tracking transactions: Tracking and reporting any transactions that require compliance.
  • Monitoring changes: Enabling alerts and notifications when a process is out of compliance.
  • Improving security settings: Implement role-defined security settings and require verifiable electronic signatures to avoid approval of non-compliant changes.

Selecting and implementing the right integrated manufacturing systems, can be a complex process, but manufacturers cannot afford to be complacent. Partnering with the right solution provider is key to a successful ERP implementation that supports continued growth.


Matt-McNulty-headshotMatthew McNulty is Senior Director, Consumer and Industrial Products for the DXC Eclipse practice.

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