What to look for when choosing a continuity services partner

All the disasters, both natural and man made, making headlines these days have CEOs stopping to consider a few important questions: If this had happened in my data center or workplace, would we have been prepared? Have I done enough to protect my company? Have I filled the gaps and addressed potential breaches well enough so that in a worst-case scenario, my business could survive?

Physical damage is repairable in most cases, but damage to a business’s reputation could be irreversible. Disasters and data breaches can negatively impact businesses for days, weeks and even months. The average cost of an unplanned data center outage comes to nearly $750,000 with maximum costs reaching almost $2.5 million. When every minute counts, it’s important for businesses to have an effective continuity strategy in place and a strong continuity services partner they can depend on to get their business back up and operating without delay.

Enterprises need a continuity services strategy that provides a conduit for ensuring rapid response times to expected and unexpected interruptions to business operations. When considering continuity services, enterprises should look for a partner that can offer:

  • Fast provisioning. After the onboarding process is complete, a solution that can be deployed in only a few days is preferred. Also, it would be ideal if subsequent changes to the number of servers or the amount of storage can be completed in a single business day.
  • Testing flexibility. Recovery environment testing should be done at any time with typically no more than 14 days’ notice.
  • Physical and virtual servers. Recovery of physical and virtual servers running Windows, Linux, VMware, Hyper-V, XenServer and other platforms and environments can be integrated with custom implementations.
  • Cluster support. Recover high-availability solutions with SAN-based storage, including hypervisor-based HA solutions, Windows clustering and other HA solutions.
  • Allocated hypervisor. Capabilities should allow for recovery to an allocated hypervisor that is sized to meet enterprise needs and control software licensing costs.
  • Additional storage. Additional storage at the recovery site should be an option at the time of rehearsal or invocation. This is most often used for transitory data requirements.
  • Replication. Hybrid host/appliance-based data replication should be able to run in asynchronous mode, providing continuous data protection and snapshots. Should production data become corrupted, the database can be rolled back to states from previous days, providing the key protection needed.
  • Continuity advisory services. Experienced and knowledgeable consultants are invaluable in developing a comprehensive continuity plan lifecycle across traditional, cloud and hybrid recovery for the data center and workplace, to meet business and industry-specific needs.

Through automation and improved system availability and reliability, continuity services can ensure system redundancy and provide near 100% network uptime to help you avoid damage to your company’s reputation and lost revenue. DXC recently released Managed Continuity Service powered by Microsoft, a usage-based disaster recovery-as-a-service (DRaaS) solution that enables the resumption of normal business processes in as little as four hours and replicates data typically within 15 minutes.

DXC has a more than 30-year history of providing continuity services to enterprises across the globe with nearly 1,000 client disaster declarations logged to date with an impeccable success rate. We have 41 recovery facilities in 21 countries including 9 Global DRaaS recovery centers with HA, cloud and hybrid capabilities. Our global reach, end-to-end continuity capabilities and extensive knowledge and experience have been tested and proven reliable time and time again.

You can find out more about how Managed Continuity Service powered by Microsoft can be deployed to help protect your critical IT resources on our Continuity Services page. We can schedule a whiteboard advisory session to determine what your needs and requirements are or you can participate in a continuity gap assessment, risk analysis or business impact analysis.

Bill-Moore-headshotBill Moore is DXC Platform Services Product Marketing Manager and has been with the company for 13 years supporting a variety of IT offerings across workplace, mobility, traditional data center and cloud. In his current position, Bill supports innovative offerings across the PaaS spectrum that include Continuity DRaaS, Enterprise Solutions On Demand for SAP for public and private cloud and several new offerings that will be released very soon.


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