Variables to watch for on the road to Office 365 deployment

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A profusion of channels and technologies used to communicate and collaborate have shaped the way most users view their work experience. Whether users work in a traditional office setting, remotely from home, or even abroad, the expectations remain the same: secure and unfettered access to communications and key productivity applications. We call this the consumerization of IT, in which employees expect to receive the same experience they would as customers. In many enterprises, Office 365 is a logical and workable pathway towards this expectation. A well-planned migration can improve overall security management while establishing consistency between mobile and in-office tools.

For most enterprises, cloud e-mail and collaboration services are going to be the way to go as and, indeed, more and more companies are using them over on-premises installations. However, there is no blanket plan for an Office 365 deployment that works for every firm. Just like their employees, every enterprise has different needs and expectations.

There are many variables that often affect the deployment of Office 365. Those variables can include the rigor of initial planning, whether the migration is done in phases or as a major launch, its security implications on the enterprise, and—most notably—how well the organization focuses on and supports the user experience. Even with these in mind, Office 365 deployment can still take a considerable amount of time: anywhere from 6 months to over a year, even with smaller firms.

The excessive length of these deployments can sometimes even lead to the reduction of expected benefits. Roadblocks that arise throughout the deployment, if not correctly addressed or mitigated, could further increase the cost and time spent while negatively impacting the experience of the transition and transformation process. By better understanding the potential variables that could come into play during an Office 365 migration, and better monitoring the progress of a migration, these issues can be addressed as they come into play or removed from the table before they have a chance to affect the transition. For example, a list of potential roadblocks that are applicable to the current or future environments could be made and labeled as “WatchPoints” to look for throughout the process.

DXC’s Detailed Deployment Planning Workshop (DDPW) is a tactical workshop that engages technical teams on the path towards this collaboration transformation. It aims to deliver a faster, cheaper, and smarter Office 365 transformation to our clients as a complement to our strategic advisory services. This is a standalone workshop, requiring no future commitment from the client, that leverages DXC’s knowledge of Office 365 transformations to shape and prepare the client for their journey. It provides the client a view of what the final outcome will look like, what they should look out for, how long it should take, and how much it will cost.

By going into an Office 365 deployment with the proper outlook, enterprises can then deliver a user experience that grows with the deployment, rather than being hindered by it. As DXC has found throughout many a client’s journey, it’s the user experience that ultimately makes or breaks a deployment.


George Alberici is the DXC Transition and Transformation Offering Manager for the DXC Workplace and Mobility Portfolio, George has a Master of Science in Neurobiology from the University of Notre Dame and been involved in developing and deploying Collaboration services for over 20 years. He resides in Delaware, USA.

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