The cloud-enabled enterprise archetype: Facilitating mobility

in-the-clouds

Imagine that your IT environment has zero legacy infrastructure, that your company embraces “access anywhere, anytime,” and follows through with BYOD and other policies to empower employees with mobility. Imagine that your company’s executives believe technology isn’t just about cutting costs, and that your IT teams are actively moving data and applications to the cloud to facilitate this mobility. An organization like this is clearly a cloud-enabled enterprise.

A recent report from Information Services Group (ISG) identifies five archetypes – or types of enterprise buyers. If you’ve kept with us, you’ll know I talked previously about ad-hoc and transformation archetypes and am now taking a closer look at the cloud-enabled archetype.

A cloud-enabled archetype looks beyond the IT perspective to focus on specific business objectives and applications. They are risk-tolerant, promote enterprise mobility and believe that consumption-based and as-a-service models can help them achieve market differentiation and leadership. Cloud enterprises also are better able to meet the expectations of their tech-savvy IT teams.

Their high cloud IQ helps them accelerate their adoption of digital technologies and gain a competitive edge over organizations still stuck in traditional environments that can’t keep up with the pace of change in a modern enterprise. Nonetheless, cloud-savvy organizations still face challenges in their digital transformations.

Point-and-click provisioning of a virtual machine was enough to qualify as a private cloud service, but that capability no longer suffices. Today’s IT consumers expect coordinated service provisioning that’s supported by application programming interfaces (APIs) so the services can span multiple technology domains in any infrastructure-as-a-service (IaaS) implementation. Cloud enterprises need to enact global strategy that doesn’t just mobilize workers, but also connects them with their work and one another. One key question cloud enterprises should continually consider as they move through their digital transformations is “how can technology help me in my role?”

When workers are engaged, enterprises experience 21% higher profitability and 22% higher productivity. Employee absenteeism drops drastically by 37%, and turnover decreases by 22%.

With the right tools – such as Microsoft Office 365, Microsoft Enterprise Mobility + Security or Skype for Business – enterprises can deliver easy and secure access to services and applications, while at the same time engaging workers in a way that makes them feel more in-sync with their work.

Keep in mind that the journey doesn’t stop once the right security and access tools are in place and the transfer to the cloud has occurred. Ongoing management also has to be part of your larger transformation initiative. If your services are poorly managed, it’s very likely they will fail in the long run.

Another tactic that can motivate your workforce and significantly boost productivity is to develop and/or acquire and integrate new mobile applications into your operations. Keep in mind, though, that you probably won’t realize full benefits unless your IT organization modernizes its portfolio of business applications to make it easier, more reliable and less expensive to manage these mobile apps on a day-to-day basis.

Finally, don’t fall into the trap of thinking that applications are the sole responsibility of the IT department. Every business executive has a vested interest in making sure that the organization’s portfolio of applications is up to date and as lean and rationalized as possible.

Even a cloud enterprise will face challenges as they transition to a fully digital operation. Developing the right strategy and executing on that strategy is critical to success.

Have you found out what archetype your company falls into yet? Are you a cloud-enabled archetype, or an ad-hoc or transformation one? There’s still more to come, so if you feel as though we haven’t talked about your enterprise yet, we may yet cover it in a future post.


Maria-Pardee-headshotMaria Pardee is DXC Technology’s Vice President of Sales and Offering General Manager for the Workplace and Mobility offering.  Maria has held a number of management positions in global information technology and consulting companies.  Most recently, she has held the position of Chief Information Officer of BT (Retail Division) and Senior Vice President of Global Accounts at Alcatel-Lucent (Enterprise Division). Her area of emphasis with her customers has been balance sheet transformation, business alignment of IT and core business, and global delivery of large-scale IT programs. She has been recognized as an IT leader in ComputerWorld and listed in the Financial Times as one of the leading women in IT.

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  1. […] via The cloud-enabled enterprise archetype: Facilitating mobility — DXC Blogs […]

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  2. […] covered the ad-hoc and transformation archetypes and the cloud-enabled archetype in previous posts. Now, I’m writing about the digital archetype, which ISG defines as an […]

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  3. […] when it comes to digital transformation. I’ve already covered the ad-hoc and transformation, cloud-enabled and digital archetypes, and here, I will examine the next-gen sourcing […]

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