21st Century Government

Thought leadership on bringing journey-focused innovation to government

Six common government IT anti-patterns and how to fix them

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An anti-pattern is a common but poor solution to a recurring problem. Think of it in terms of this old joke: During an annual physical exam, a patient gestures and then says to the doctor, “Doc, it hurts when I do this.” The doctor replies, “Don’t do that.” This old joke parallels many conversations I’ve […]

Rethinking your vision statement by “starting with why”

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I just finished watching a seminal Ted Talk. I consider it seminal because it helped me resolve a long-standing dissatisfaction I have with the typical organization’s vision statement. Here are a couple examples: Be the Governments’ transformation partner of choice helping them to achieve their business, mission, & policy outcomes.  Be the government’s trusted advisor […]

Journey to digital government: Transformation roadmap

Looking at the three areas of change outlined in my previous post — modern collaborative workplaces, hybrid cloud infrastructure and integrated service management — we see a pattern of adoption: Step 1 – Refactor and move the core onto cloud platforms to substantially reduce costs. Use released capital for utilities such as shared services to […]

Journey to digital government: Three areas for change 

Our extensive experience with government clients reveals three key areas where government organizations can make substantive progress on their digital transformation journey: Modern workplace: communication and collaboration Government employees, like citizens, have come to expect a highly personalized, self-directed experience from their employer. In response, government organizations are rapidly adopting cloud-native software-as-a-service offerings such as […]

Developing Agile government

US-Capitol

When I read my colleague Paul Jenkinson’s recent blog post, Mindset, meditation and mettle: nurturing Agile teams, I immediately recognized its value and at the same time wanted to better align it with my own target audience of US Public Sector executives.  This was not a new sensation. I frequently receive communications that were written […]

Federal government spending on cloud down in 2017. Wait, what?

single-cloud

After several years of steady growth in federal government spending on cloud, we’re seeing the trend reverse in 2017. Depending on your source, federal government spending on cloud will contract 10-17% this year. Wait, what? How does this make sense given the strong growth of cloud consumption in the commercial sector? Has government lost the […]

The power of purpose in the war for talent

Chess-Pieces

When it comes to competing with the commercial sector in the war for talent, government has always had a secret weapon: Purpose. People are drawn to government service because of the impact they can have. I have had the privilege of working with many talented government employees who could have easily made more money in […]

Digital transformation means doing the hard yards

Women Computer

It’s so easy to understand the benefits of being digital that we can be fooled into thinking that getting to digital must be easy, too. Unfortunately, digital business transformation requires hard work, especially for government organizations. Government organizations haven’t survived by welcoming change. In fact, their mandate in legislation and regulation is to maintain themselves, […]

An artist’s journey in IT

Artist Studio

I have spent my career in IT, primarily because it has afforded me the opportunity to learn new knowledge and skills every single day. I have a questing disposition – in that I am attracted to challenges that help me get better faster. And I measure my improvement by way of the value I deliver […]

Future-proofing government IT

Dandelion

For many IT professionals, the most interesting and challenging non-functional requirement is to future-proof the solution. The industry mantra was to “built-to-last.” In reality, that’s a flawed philosophy. When you want to future-proof a solution, you make it “built-to-change.” In the new wave of digital transformation of enterprises, the philosophy “built-to-change” has enjoyed wide acceptance in […]