DXC on Workplace

People, technology, and culture-driven insights on the digital workplace

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4 tips for organizations to reap the benefits of the gig economy

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The gig economy is fundamentally redefining the nature of work and the workplace, and not just for the burgeoning ranks of freelancers, independent contractors and project workers. Today, close to one-third of the global workforce is forgoing traditional employment. They are placing a higher value on independence, flexibility and mobility. Some still collect a steady […]

How to deploy the game-changing Windows Virtual Desktop

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The recent surge in ransomware and data breach incidents illustrates the vulnerability of IT workplace environments and the huge impact that these attacks can have on the entire organization. In response, companies are increasingly looking to desktop virtualization as way to run the desktop OS in a remote data center where it can be better […]

Modern workplace management: What is it and how do I get there?

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Effective modern workplace management has two key pillars: provide a good user experience and make sure enterprise information is secure. To do this, modern workplace management takes advantage of cloud services to approach configuration, control and security in a new way – and redefine the traditional corporate approach to device, network, application and user management. […]

You built a chat support channel, so where’s all the user adoption?

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In general, chat adoption rates are still not as strong as clients would like. Those who simply built a chat option with the expectation that users would adopt it by themselves are seeing between 7% to 12% of their volume via chat. Most of these organizations are doing nothing to promote chat as a support channel, […]

Culture might eat strategy, but UX eats culture

culture-eats-strategy-for-breakfast

Whether or not Peter Drucker actually said “Culture eats strategy for breakfast” as is widely attested, it’s regularly proven to be true. Often, a company’s months-in-the-making strategy for boosting productivity is quietly shelved after a few weeks because it just isn’t working out. Those best laid plans might make complete sense, but when subjected to […]

Change is accelerating. Tap this hidden resource to keep up

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Is the pace of change accelerating to a point that your company can’t match? Surely, it seems like every aspect of life at home and at work is constantly being reinvented, revised, updated and improved. Just to maintain the status quo, you need to stay attuned to shifting customer demands, explore and adopt emerging technologies […]

Are PowerBI and the Intune Data Warehouse ready for enterprise reporting?

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In our quest for an enterprise mobility reporting tool that can tell whether devices are compliant, secure and functional, we have investigated the key considerations for such a tool and looked at Microsoft Azure Portal interfacing Microsoft EMS, aka Intune.  Our conclusion for Azure Portal was that it was great for operational purposes (for which […]

Is your HR organization ready for digital transformation?

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It’s not just work itself that’s changing. HR is, as well. Once considered an important but strictly back office function, today HR is expected to provide leadership, deliver insight, and execute strategy. It’s all part of corporate digital transformation efforts worldwide, where automation and AI are changing how every organization, department, and employee manage work. […]

Redefining work in a gig economy

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What, exactly, is a job? And what’s work? The fundamental definitions of both may be changing as companies evolve to keep pace with the shift to digital. The idea of one person performing one job, retiring after four decades (and getting a gold watch) is largely extinct. That model just isn’t flexible enough to suit […]

Voice-enabled wearables: A new mobile experience

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Over the years people have moved from a traditional PC/click experience to a mobile/tap experience. Now consumers seem to be moving to a wearable/voice experience. We see things like smart watches and digital voice assistants (Siri/Alexa/Cortana/Google Assistant) becoming very popular. And because consumer adoption is driving enterprise adoption, we also see large enterprises exploring speech-enabled […]