DXC on Workplace

People, technology, and culture-driven insights on the digital workplace

Are we witnessing the death of the Service Level Agreement (SLA)?

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Reflecting on interactions with clients over the past few weeks, I realize our conversations no longer revolve around Service Level Agreements (SLAs). There was a point not too long ago that SLA commitments were a cornerstone of each deal. Now, the dialogue has shifted to: How can we improve the employee experience? How can we […]

Upcoming opportunities to learn more about GDPR

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The world is abuzz with talk of Europe’s General Data Protection Regulation (GDPR) coming out in May 2018. Unlike EU directives, regulations like GDPR don’t have to be implemented in local law, meaning that once GDPR hits, it hits everyone. Companies that have EU citizens as customers, no matter where these companies are in the […]

What’s the right path to deliver Microsoft technology for your clients?

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Service providers familiar with deploying Microsoft technology and services are familiar with terms such as Microsoft Service Provider License Agreement (SPLA), License Mobility, Qualified Multitenant Hoster Program (QMTH), Rental Rights, etc. They are also familiar with the complexity of Microsoft licensing. With the expansion of use rights for program delivery and the evolution of Microsoft […]

The cloud-enabled enterprise archetype: Facilitating mobility

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Imagine that your IT environment has zero legacy infrastructure, that your company embraces “access anywhere, anytime,” and follows through with BYOD and other policies to empower employees with mobility. Imagine that your company’s executives believe technology isn’t just about cutting costs, and that your IT teams are actively moving data and applications to the cloud […]

Where is your software asset management (SAM) journey headed in 2018?

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The world of software continues to be driven by digital transformation, with software licensing trends showing vendors continuing to move from perpetual to subscription-based licensing and from simple to more complex licensing models (with cloud and on-premises options for good measure). Against this backdrop, we have seen a steady increase in the number of companies […]

The key questions and considerations of enterprise mobility reporting

Enterprise reporting for mobility services involves considerably more than knowing the number of devices in use. In fact, a view into a range of details is critical to enterprise security and workplace effectiveness. The ultimate goal of mobile device management (MDM) is safe, secure handling of corporate data by device users, and enterprise reporting for […]

Microsoft Cloud Solution Provider program vs. Microsoft Enterprise Agreement: Which fits your cloud journey better?

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Innovation and digital transformation are driving the shift to cloud. Analyst research shows that interest in public cloud migration has steadily increased by a rate of almost two thirds each year over the last three years. Clients are not only migrating workloads to the cloud, but are investing in cloud to support new capabilities as […]

Optimize your software licensing while moving to the cloud

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I’ve been talking to several clients who are on a journey to the cloud and at various stages of adopting Software as a Service (SaaS). They are concerned about having to manage complex and hybrid IT environments. Procurement and IT managers tell me they are worried about working with multiple software vendors. Acquiring licenses or […]

Variables to watch for on the road to Office 365 deployment

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A profusion of channels and technologies used to communicate and collaborate have shaped the way most users view their work experience. Whether users work in a traditional office setting, remotely from home, or even abroad, the expectations remain the same: secure and unfettered access to communications and key productivity applications. We call this the consumerization […]

Moving your digital transformation beyond ad-hoc initiatives

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Moving through a digital transformation is tough, no matter where your company is in the journey. Central to the success of any digital transformation initiative is understanding how your company views technology and how your employees work – and then aligning those insights to empower a digital workplace. Ad-hoc and transformation are two of the […]