DXC on Cloud

News, trends and cloud solutions from DXC experts

How SIAM helps organizations manage multiple suppliers more effectively

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Here’s something every IT group managing multiple suppliers has experienced: A work ticket that gets bounced around from supplier to supplier three or four times before it finally gets to the right vendor. These kind of situations irritate rank-and-file users and hurt the credibility of the IT department by causing unnecessary service delays. What if […]

How to effectively migrate SAP to the cloud

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Most large organizations face similar cost and licensing challenges when it comes to transitioning SAP to a cloud-native environment. For decades now, running SAP throughout the enterprise has required expensive infrastructure and personnel. Organizations also have found that it is cumbersome and costly to develop, test and deploy SAP applications. So the ability to start […]

How containers can speed up digital transformation

As part of their digital transformation initiatives, just about all of our enterprise IT customers aim to replace traditional, manually-based IT tasks with software that automates test, configuration and runtime processes, and containers have emerged as a critical enabling technology. By offering IT organizations a way to break down applications into smaller, more digestible modules, […]

How SIAM enables digital transformation in the banking industry

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Retail banks and other financial institutions face many of the same challenges other mature industries confront in the digital era, including the three truths of digital disruption: Consumers are in charge. Many customers are already thinking and acting “digital” and will force financial institutions into the next market-facing move. The customer experience (CX) for digital […]

How Microsoft Azure can speed a hybrid IT strategy’s time to value

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I frequently interact with clients, partners, suppliers and startups in the IT industry regarding the latest developments in cloud and hybrid IT technology. Multiple cloud providers are the new reality, and the intricacies of evolving to a hybrid IT model can be significant. One challenge I hear all the time is, “How do enterprises accelerate […]

From service management to service excellence: Transforming problematic service management

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Consumerization of technology has given us the expectation that we can resolve a customer service issue via chat, email or a simple phone call on our mobile phones. When we have a problem with Uber or Airbnb, for example, all those options are available and our issues are resolved fairly quickly. So why isn’t that […]

Build event-driven, serverless monitoring for Azure — in just 15 minutes

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Microsoft Azure provides multiple Platform as a Service (PaaS) products that allow you and your development teams to focus on quickly building awesome solutions for your customers. One of those products, Azure Service Bus, allows you to separate tiers of a solution and introduce asynchronous processing, which is so important in public clouds to ensure […]

How Service Integration and Management (SIAM) operates as a business model that fosters digital transformation

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In today’s business world, companies are adding new services faster than IT departments can react. Think of a bank that offers an e-commerce application. They may have a dozen new services, ranging from looking up account balances to making transfers both inside and outside the bank, to processing commercial and business loans. IT departments are […]

Why you need Service Integration and Management (SIAM)

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Smart companies understand that the cloud has changed the business paradigm. Businesses working on their digital transformations tend to use multiple cloud providers to reduce costs and become more agile while continuing to manage traditional services. Some may provision Amazon Web Services and Microsoft Azure for testing or running workloads and infrastructure more efficiently; and […]

When cloud makes sense — and when it doesn’t

Public cloud computing has surfed an extended wave of hype that may finally have crested. Sure, public cloud is fast and you can buy it with a credit card, but IT organizations have learned they have little visibility into what’s going to the cloud. Which apps are moving? Are they the right apps? Are they […]