Decoding Technology: A Layperson’s Perspective

Simplifying new technology topics and emerging trends for non-technologists.

Expecting autonomous cars by 2025? We’ll need edge computing and a few other enabling technologies

human-handing-car-keys-to-robot

In politics, the principle of subsidiarity is an organizing principle that recommends handling matters at the most immediate or local level consistent with their resolution, rather than rely on a centralized authority. How do these apply to decision-making in autonomous vehicles (AVs)? I would argue that edge computing – essentially, decentralized decision-making — will increase […]

How Agile Service Management (ASM) combines the best of both worlds — Agile and ITSM

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The tension between IT service management (ITSM) frameworks and Agile development started years ago when businesses began to recognize technology as a critical business success factor. IT faced increasing demands to do more with less. Software developers, meanwhile, faced mounting pressure to deliver faster, working, incremental software to clients. This lead to “frustrations about delays, […]

Chatbots in 2018 and beyond

phone-keyboard

With recent technological advancements in artificial intelligence (AI), neuro-linguistic programming, machine learning, internet of things (IoT) and web speech APIs, it is now possible to streamline interactions between computer and human languages more effectively. And with drastic improvements in speech recognition, especially in terms of native languages, chatbots’ performance in various applications can now be […]

A look at cyber warfare and Advanced Persistent Threats (APTs)

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In 2010, Stuxnet, a malicious computer worm created by the United States and Israel physically sabotaged Iran’s uranium enrichment nuclear plants. In 2012, Iranian hackers struck Saudi Arabia’s national oil company, Saudi Aramco, nearly obliterating its corporate IT infrastructure, and bringing the company close to collapse. In 2014, hackers from a group called Guardians of Peace (GOP) […]