DXC on Workplace

People, technology, and culture-driven insights on the digital workplace

To improve meetings, don’t just use collaboration technologies – integrate them

connected remote team

Are your meetings like the weather? You know, everyone complains about them, but no one seems to be able to do anything about it. We’ve all endured long, boring meetings that feel endless. And we’ve all struggled through an exhausting, frantic week overfilled with back-to-back meetings. The higher your job title, the more time you […]

How to deploy the game-changing Windows Virtual Desktop

The recent surge in ransomware and data breach incidents illustrates the vulnerability of IT workplace environments and the huge impact that these attacks can have on the entire organization. In response, companies are increasingly looking to desktop virtualization as way to run the desktop OS in a remote data center where it can be better […]

You built a chat support channel, so where’s all the user adoption?

chat-box

In general, chat adoption rates are still not as strong as clients would like. Those who simply built a chat option with the expectation that users would adopt it by themselves are seeing between 7% to 12% of their volume via chat. Most of these organizations are doing nothing to promote chat as a support channel, […]