Feral Leadership

Industry expert Frank Cutitta blogs on the organizational complexities of the convergence of IT, marketing and data science

A foodie’s guide to restaurant technology

restaurant-kitchen

I opened the menu and there was a gravy stain on the appetizer page from the night before. Even in a world of digital content delivery, it seems there are still some things that have changed very little when it comes to foodies on a feeding frenzy. The truth is most of my fellow technology […]

Technology on the slopes for Winter 2019

skiing-technology

As the snowbirds head south to warmer climes this month, many others are experiencing the annual exhilaration that comes with the first reports of snow from their favorite ski resorts. As a tech gadget geek and snowboard instructor for “mature beginners” (aka Grays on Trays), I fall into the latter category. We cover so many […]

Rethinking ‘feral leadership’ in a post-digital world

digital-leadership

In a short time, “digital transformation” has changed from a revolutionary term to an evolutionary term. And, as a result, the definition of what I call “feral leadership” has changed as well. As I originally defined it, feral leadership was metaphorical with a feral cat. By this I mean that C-level managers, whether technical or […]

How medical scribes reduce healthcare workflow burnout

medical-transcription

It used to look so easy on television. Dr. Welby would hand over some cryptic notes to his trusted nurse/office assistant Consuelo Lopez to put into a color-coded manila folder among the record room’s many file stacks. Fast forward to 2018, when laws require the physician to enter notes into an electronic health record (EHR) […]

The digital transformation of real estate

real-estate-open-house

Take a look at the LinkedIn profiles of the top executives in the major real estate chains. You won’t be surprised that they didn’t grow up wearing a gold Century 21 blazer. Not unlike what Uber did to transportation and Amazon did to retail, the real estate industry is now leveraging a digital backbone to […]

How “feral” insights sometimes trump qualitative and quantitative research

field-research

I feel so guilty when I have to tell colleagues and management that technology can’t solve a given problem. I feel even more uncomfortable when I have to explain that technology is actually decreasing effectiveness. I don’t have a C-level technology job title — but I know that it’s even more difficult (and counter-intuitive) for […]

The battle for digital attention span

digital-attention-span-distractions

Information overload and attention span are the fiercest of natural enemies. While information growth has no boundaries, attention span has temporal limitations that can’t be adjusted. One grows exponentially with absolutely no possibility of slowing down while the other is coming in shorter and shorter supply. Needless to say this creates tremendous challenges for digital […]

The joy of missing out (JOMO) on technology hype curves

jumping-for-joy-in-field

Despite being in a business that demands hundreds of human-to-human interactions a week, my wife considers me a recluse when I’m not talking with executives. She couldn’t be more different given her FOMO, or fear of missing out, on local social events. I was recently made aware of the corollary to FOMO, now known as […]

Exploring data at The Edge

cliff-to-symbolize-edge-computing

In case you haven’t noticed, data has become much more “edgy”. That’s not a statement about its attitude, but rather a reflection on its source. After 34 years in technology marketing I constantly wonder if certain hype curves are simply rehashed trends. Just as many people used to ask, “Can you explain this client-server thing […]

How Mergers & Acquisitions disrupt healthcare technology

businessmen-puzzle-pieces

Disruption is often cited as something positive today, but when it comes to the disruption of healthcare technology caused by mergers and acquisitions, it can be downright frustrating. Even the best technology can be paralyzed by corporate culture, so consider what happens when you’re trying to merge the corporate and technological cultures of two or even […]