Feral Leadership

Industry expert Frank Cutitta blogs on the organizational complexities of the convergence of IT, marketing and data science

A procrastinator’s guide to GDPR in healthcare

pocket-watch-buried-in-sand

Arguably, not since Y2K has there been such a time-centric frenzy about data risk and liability as we’re seeing with the start date for GDPR in Europe on May 25th. For those unfamiliar with the alphabet soup of the European Community, the General Data Protection Regulation (GDPR) is a directive designed to harmonize data privacy […]

How APIs will stitch together healthcare

embroidered-stitches

If you want to see healthcare technology executives’ eyes roll back in their heads, start a discussion on interoperability. Most consider it the epitome of hype curve terms which almost immediately positions the deliverer as out of touch with the needs of the modern healthcare IT buyer. Don’t get me wrong. Do healthcare payers and […]

Is your chatbot from Mars or is your chatbot from Venus?

woman-and-man-holding-hands

In his seminal work on communication across genders, John Gray enlightens men that when their wife or partner raises a problem that she had at work or with a friend, it may be best to just shut up and listen. This is not easy because the genetic impulse for men is to jump in and […]

How programmatic technology is disrupting media

My-Little-Pony-figure

I bought My Little Pony books for my little nieces online years ago and ever since I’ve been saddled with a little pony fanatic label on many web sites. How do I make it stop!!?? Every day, products are finding unsuspecting consumers at every turn during their daily online interactions. It used to be that if […]

Innovation rumble strips

two-lane-highway

It suddenly came to me as I almost “drove off the road” while getting pushback on a concept that bucked the corporate culture: The sound of my tires on the rumble strip, warning that I was about to go outside my designated lane. In full disclosure, I’ve been an innovation rumble strip myself on occasion […]

What’s hot in health information technology – HIMSS18

matches---one-lit

Close to 50,000 healthcare technology practitioners gathered in Vegas recently for HIMSS18, which has become the 5th largest trade show in the country. In the spirit of full disclosure I’ve had a close professional relationship with HIMSS for the past 7 years, but the facts speak for themselves. The health IT industry goes on hiatus […]

Six personas in innovation cultures

team-meeting

The cultural variances of innovation are not unlike cross-cultural variances around the world.  Even in cultures that speak the same language we can miss nuances that are the difference between success and failure. So much like the application of emotional intelligence and cultural intelligence, organizations must study the “other IQ” in the form of Innovation […]

The neuroscience of social media

snapchat-app-icon-on-iPhone

In case you hadn’t heard, Kylie Jenner recently caused a $1.3 billion run on Snapchat valuation simply by tweeting that she may not be as prolific on the platform in the future. I’m clearly not in a demographic that would much care about her absence, but the investment gurus that track the social media demographics […]

How Venmo and other payment sharing apps change culture

Venmo-screenshot

If you ask a group of 20-somethings how to split a dinner tab, you’ll get a totally different answer than you would from their boomer parents. This became readily evident in a graduate class I teach on cross-cultural communications made up mostly of international students between 21-26 years old. Just three years ago when I […]

How technology helps us settle for less  

Uber-app

For years, an employer of mine permitted me to take an expensive well-branded limousine service to and from the airport. The cars were very nice but the price was ridiculous for the 18-mile drive. And then came Uber and Lyft. While many of the cars were nowhere near as glitzy at the coach service, there […]