Feral Leadership

Industry expert Frank Cutitta blogs on the organizational complexities of the convergence of IT, marketing and data science

Five trendy healthcare tech titles to watch

stethoscope

Is your CIO or CTO title enough to impress in the scorching hot healthcare technology industry ? Probably so, but the dynamic nature of the sector has spawned a totally new set of leadership titles that are more relevant to laser-focused industry subsets. I’m always suspicious of what the half-life is of these new titles […]

The device as the persona

doctor-coat

There is arguably no greater growth than in the use of personal devices in healthcare. These range from the personal fitness devices on which the incessant 10,000 steps a day are counted on the wrist, to more sophisticated remote heart monitoring devices that can be hacked by cyber terrorists. Add to this the explosion of […]

The data was unclear until something occurred

Whenever a tragic event occurs, data wonks appear on the news shows to either confirm or second-guess the signs that certain aspects of the tragedies could have been predicted. In the case of last month’s attack in Barcelona, there was the “lost in translation” challenge when many of the local city authorities were interviewed about […]

The unintended effects of mobile apps

aerial-view-of-neighborhood

We wonder every day what we would do without certain mobile apps. Two that come up often are Google Maps and Waze (now owned by Google). Every day, drivers put their faith in these apps to provide the most direct, traffic-minimized route to their final destination. In many cases the routing is counterintuitive, but for […]

The Power of Storytelling in Enterprise IT

Power of Stories

For those road warriors who spend most of their time presenting in front of large groups around the world, the power of the words “let me tell you a story” are very well known. In my experience, however, there’s a subtle, but important difference between telling a story and storytelling. So before I go too […]

What the Bachelor(ette) taught me about customer engagement

Ok, I admit it. I’m addicted to the Bachelor and Bachelorette series. I’m regularly shamed and ridiculed by friends and family about losing my “man card” every time I talk about it. But I can’t stop watching and I know I’m not alone. The reasons are not what my naysayer friends think. I could care […]

Can you top “anything and everything as a service”?

Healthcare IT

It’s hard to believe it’s been over 16 years since our first exposure to Software as a Service – or SaaS.  Since then the initial letter has been substituted with virtually every descriptor one can imagine. Many of the most popular are listed here with an incredible duplication of acronyms: Infrastructure as a Service (IaaS) […]

What CIOs should know about the buyer journey

You’re stuck in a conference room with a bunch of sales and marketing types discussing how they’re looking to use their new marketing technology toys to drive incremental revenue and keep the promises they made to you about ROI. You want to contribute to the conversation but then it turns to the “customer/buyer journey,” and […]

Is healthcare IT causing a clinician burnout epidemic?

Stress

It used to be so easy as a Marcus Welby-era general practitioner or nurse when the most sophisticated technology was the blood pressure cuff. Record keeping was a matter of manila folders with cryptic paper notes and prescription records filed in giant buff-colored cabinets. There was a library of patient x-ray records with a lightbox […]

Raising and lowering the smart cities bar

As many readers of these blogs know, I’ve spent years griping about the term “digital transformation.” Despite my love for urban transformation, the term “smart cities” has bugged me at times as well. Don’t get me wrong — this has nothing to do with a sincere belief that cities are getting smarter…they clearly are. I […]