Focus the Way Forward

Expert opinion, insightful analysis and practical guidance to help navigate complex problems on the digital journey

Align, optimise, transform: Realise the value of TBM

Man running through Shenzhen airport Shenzhen China

Implemented effectively, with insight and deep understanding, Technology Business Management (TBM) is a powerful means for the CIO to change the perception of IT from serving the business to growing the business. Although TBM is becoming widely accepted as a more effective way to run IT – and the tools make inefficiencies patently clear to […]

What is Lean IT? – A New Focus on Old Ways

“Lean” can be a scary word… It can represent headcount reductions, offshoring, overturning established work practices, or cutting corners – all of which will inevitably be meet with resistance. But it’s not about going hungry; and these fears must be quashed so the benefits of Lean IT can be realised. Our teams are increasingly asked […]

Vulnerability assessment vs. penetration testing

Even in professional circles, there often seem to be differences of opinion over the value of Vulnerability Assessment versus that of Penetration Testing. This can lead to gigs with over-prescribed scopes, resulting in poor value to the client. Let’s talk about the differences between the two and why each is important in an effort to, […]

The three realities of ICT security all senior executives must accept

My colleagues and I are often asked by senior executives how they can make sure their organisation’s data is secure from loss. Security professionals know better than to ask, but they sometimes place false trust in tools that promise greater visibility or better defences. They also often ask us how they can make better sense […]

The CIO becomes CEO of your technology business

Technology Business Management TBM

The concept of running the enterprise IT office (ITO) as a business-within-a-business is not new. Back in the 1990s, several large organisations hived off their IT departments altogether as separate new entities: think Melbourne Water (MITS, since acquired by Logica) and Amcor (Ferntree). Various state governments have tried to centralise the ICT function across agencies […]

There is no digital without delivery

Delivery drones

The digital revolution keeps spinning but organisational success in adapting to the new reality has little to do with “digital” and everything to do with “delivery.” Organisations that improve their ability to obtain new ideas, design them effectively and then ship them quickly will be the real winners. This means focusing on a delivery revolution […]

Reducing your risk in the cloud

Reducing Risk in the Cloud

In late 2014 and early 2015, the Australian Prudential Regulatory Authority (APRA) observed that many of the regulated entities that previously outsourced parts of their ICT capability were increasingly adopting a cloud strategy. The organisation released an information paper, Outsourcing Involving Shared Computing Services (including Cloud), intended as guidance for the banking and financial sectors. In response, I published […]

Develop business agility by building stronger teams

Business Agility

We’re living through a digital technology evolution — the pace and scale of which is constantly accelerating. The lines between IT, the business, and customers are disappearing. There is ongoing disruption to your people and business model. Competition to your products and services and for your best people is on the rise. None of this […]

Introducing the born-digital hospital

Doctor Using Cell Phone in Hallway

Digital technology is now profoundly changing the experiences of hospital patients and those who care for them. Like many other sectors, the healthcare industry has seen great leaps forward in the use of technology. We learn daily of new ways remote consultation and diagnosis, improved analytical tools and even 3D printing of body parts and prostheses are […]

Man the barricades? The future of the network fortress

zero trust network

In the Middle Ages, technical and economic forces brought to an end centuries of military theory, as city walls became ineffective, irrelevant and even counterproductive. A similar disruption is happening now, but this time inside corporate networks. Enterprise network as the fortress Managing information security for corporate networks has always been difficult. For starters, the […]