DXC on Insurance

The latest technology trends and how they impact the insurance industry

The organizational consequences of an insurer’s digital transformation

falling-dominoes

Digital transformation is driving improvements within insurance companies, boosting productivity, improving the customer experience, creating efficiencies throughout organizations, and enabling actionable insights using analytics and big data. But as an industry, we’ve been focusing on the technologies, rather than on digital transformation’s effect on each company’s work culture. The digital transformation journey has an impact […]

5 essential technologies insurers need to transform their businesses

number-five-on-path

It’s no secret that digital technologies have the potential to lead to significant changes and real benefits for insurance organizations. Carriers are using digital technologies to reduce manual intervention, improve quality, speed processing — and redeploy their workforce to handle more complex tasks, ultimately improving customer service and satisfaction. Insurers that started their digital transformations […]

4 reasons insurers need AI to proactively fight fraud

The insurance industry consists of more than 7,000 companies that collect more than $1 trillion in premiums annually, providing fraudsters with huge opportunities to commit fraud using a growing number of schemes. Fraudsters are successful too often. According to FBI statistics, the total cost of non-health insurance fraud is estimated at more than $40 billion […]

Looking for trends in London insurance market processing data

by John Taylor It’s that time of year again. Right now, I’m looking at a year’s worth of processing stats for the London Market and considering what trends, if any, we can see. With so much talk about London losing market share, insurtech [insurance technology] disruption, innovative technologies and market relevance, can we inform the […]