Navigating Transportation IT

A look at challenges and solutions for the travel and transportation industry

Real-time environments help airlines land a better consumer experience

airplane-on-approach-for-landing

Airlines are behind the curve when it comes to operating in real time. The industry’s unique standards for selling airline products have been developed over many decades, resulting in multiple layers of complexity that have rendered sales systems — and business processes — cumbersome and inconsistent. This sets the stage for the entrance of innovative […]

OmniLocation: Why your end-to-end logistics doesn’t have to be invisible

empty-highway

Real-time, end-to-end visibility. This is the proverbial holy grail of supply chain and logistics operations. For years, it’s been complex and costly to capture and analyze location and condition data from the time a product leaves an overseas plant to the moment it hits the store shelf. For most, it’s been too costly to get […]

Five keys to improved customer loyalty in travel and transportation

What makes a customer happy, and in turn, more loyal? Customer loyalty programs are ubiquitous in the travel and transportation industry, but many companies are missing out when it comes to truly engaging with the customer and generating greater loyalty, which ultimately translates into higher profits. Companies should begin by knowing and understanding their customers. […]

Airlines leverage automation to protect revenue

airplane-wing

As industry trends change and digital transformation alters the status quo, airlines are needing to rethink their digital capabilities — streamlining the travel experience and better aligning technology with their business processes — in order to stay competitive and protect against lost revenue. To understand where the opportunities lie for digitalization in the airline industry, […]

Airport of the future: No more lines at airport security

airport-interior

By using artificial intelligence and biometrics we can envision a world where time-consuming and frustrating airport security lines are replaced by automated identification systems that make it possible for passengers to breeze through with much less hassle. Remember back in the 1980s when people used to wait in hour-long lines to have their checks cashed […]

Airport of the future: AI puts analytics into action

Airport

One of the great challenges and opportunities of the 21st century will be to sort out what human beings do best and what’s better left to machines and artificial intelligence (AI). How can airports best leverage AI?  In many ways, AI picks up where analytics leaves off. With analytics, organizations collect and analyze data so […]

Airport of the future: The importance of analytics

How can operations that function primarily as brick-and-mortar enterprises excel in an era when digital companies win big? This is the big question facing airports today. To find an answer, it’s worth looking at Amazon as a case study. Sure, Amazon started by selling books, but over time it has evolved into a complete digital […]

Airport of the future: From vision to reality

Airplane Future

Imagine never missing a flight again. Imagine a connected world where location services can determine that you may have lost track of time and are eating lunch a short three-minute walk from the departure gate. The airline is now able to track you and alert you personally that there’s still time to make the flight. […]

The digital potential of infrastructure asset management

Companies responsible for maintaining efficient road, rail, ports, airports and utilities infrastructure are facing unparalleled challenges to build, operate, maintain and replace ageing assets. And they’re doing this at a time when the digital economy is developing tools and methods that can fundamentally transform the practice of asset management. How infrastructure management organisations respond to […]

Data, drones surface as potential game-changers in maritime

drone use in maritime industry CSC Blogs

Earlier this year, the Danish government took a big step toward embracing and enabling emerging tech in the maritime industry. With a “wish to contribute to the data-driven and digital development” of the industry, the government made data sets available for download by the general public. The free public data ranges from geodata on anchorages […]