Squaring the Triangle

Topics and trends in the world of program and project management

A parable for failed project management, and how to find success

elephant

Working with a team, managing a successful one, and leading for success all have at their core a similar problem. How do we ensure that all team members view the project — the drawbacks and the benefits — with the same insights and understanding? This is the Blind Men and their elephant problem. In the […]

Applying Nobel Prize winning economic theory to program and project management

nobel prize

Congratulations to Richard Thaler on winning the Nobel Prize in Economics (also known as the Sveriges Riksbank Prize in Economic Sciences) earlier this month. Thaler was recognized for his ground-breaking work in behavioral economics, which led to the bestselling book Nudge, about how organizations and governments can use these new techniques to bring about better […]

How great project management could lead to a great sales cycle

man-at-white-board

The project management and sales lifecycles have much in common. Consider the main attributes of great program and project managers. Problem solving and time management skills, abilities to hit deadlines and motivate teams — these are all vital in the sales cycle. The ability to respond to an RFP in a timely fashion, with all […]

Are you getting your AR mixed up with your RR, or your SV mixed up with your VR?

VR_ yclist

Back when I was a computer science graduate in my 20s, Virtual Reality Markup Language (or VRML) was the latest tech that everyone had to have. I was enamored by it. My dissertation was a fully functioning portal which could transport the user from the Alhambra in Granada, Spain, to the Great Pyramid of Giza, […]

The Robot Revolution

Robot

This blog was going to be about the coming of the Robot Revolution! It was going to be about how employment opportunities will change, how industry will change, and how all of our lives will change. But then I realized……it’s already here! And not only is the robot revolution already here, it is already having […]

Delivering better customer service through better project/program management

“Customer service” — along with “value-add” or “quality assurance” — is one of those traditional phrases that can remind us of a different era. Whilst the focus on customer service has changed in recent years, I argue it is still needed, and many organisations suffer from a lack of customer service design and understanding. One […]

What program managers can learn from NASA

program management DXC Blogs

When people think of NASA, they tend to think of the moon landings and the enormous benefits mankind has received from the side effects of the space program. (Think LEDs or radial tyres, artificial limbs or fire-resistant clothing.) But there is another great benefit of NASA that you might not be aware of: better program management. NASA […]

Better vendor management through program management

program manager CSC Blogs

The Chartered Institute of Procurement & Supply (CIPS) defines vendor management (also known as supplier relationship management)  as the process that “involves reviewing the portfolio of suppliers, categorising supply relationships by their significance, devoting resources in proportion to the relationship’s significance and managing processes between the parties to realise the relationship objectives.” Traditionally procurement is […]

46 ways to save costs and add value as an IT program manager

I am often asked for guidance on costs overruns — and not necessarily at the end of projects. Often projects heading south are in the middle of their execution phase when the program manager (PM) “does the right thing” and calls it out. But with customers demanding ever-tighter schedules and an ever-expanding scope, controlling and reducing costs can […]

Thank VUCA for project management!

uncertainty in project management CSC Blogs

With the end of the Cold War in the 1990s and the fall of the Berlin Wall, the post-World War II order had crumbled and we found ourselves in a new multi-polar world. To characterize this new state of affairs, the U.S. military developed the term VUCA, standing for the four conditions of Volatility, Uncertainty, […]