Squaring the Triangle

Topics and trends in the world of program and project management

It’s time to get certified (and get recognised) in project management


With the Program Management Improvement and Accountability Act signed into law in the U.S. and the awarding of a Royal Charter to the Association of Project Management, there has never been a better time to get certified within the project management industry. Recognition within our PM practice can be hard and sometimes daunting. Getting certified […]

Managing information flow: How much is enough?


Controlling the flow of information for projects, programs and portfolios is a key core competency of a program manager. Too much information, and tasks can spiral out of control, meetings can cascade down rabbit holes and deadlines can recede into the distance. Too little information, and team members can start to feel isolated, decisions need […]

A parable for failed project management, and how to find success


Working with a team, managing a successful one, and leading for success all have at their core a similar problem. How do we ensure that all team members view the project — the drawbacks and the benefits — with the same insights and understanding? This is the Blind Men and their elephant problem. In the […]

Applying Nobel Prize winning economic theory to program and project management

nobel prize

Congratulations to Richard Thaler on winning the Nobel Prize in Economics (also known as the Sveriges Riksbank Prize in Economic Sciences) earlier this month. Thaler was recognized for his ground-breaking work in behavioral economics, which led to the bestselling book Nudge, about how organizations and governments can use these new techniques to bring about better […]

How great project management could lead to a great sales cycle


The project management and sales lifecycles have much in common. Consider the main attributes of great program and project managers. Problem solving and time management skills, abilities to hit deadlines and motivate teams — these are all vital in the sales cycle. The ability to respond to an RFP in a timely fashion, with all […]

Are you getting your AR mixed up with your RR, or your SV mixed up with your VR?

VR_ yclist

Back when I was a computer science graduate in my 20s, Virtual Reality Markup Language (or VRML) was the latest tech that everyone had to have. I was enamored by it. My dissertation was a fully functioning portal which could transport the user from the Alhambra in Granada, Spain, to the Great Pyramid of Giza, […]

The Robot Revolution


This blog was going to be about the coming of the Robot Revolution! It was going to be about how employment opportunities will change, how industry will change, and how all of our lives will change. But then I realized……it’s already here! And not only is the robot revolution already here, it is already having […]

Delivering better customer service through better project/program management

“Customer service” — along with “value-add” or “quality assurance” — is one of those traditional phrases that can remind us of a different era. Whilst the focus on customer service has changed in recent years, I argue it is still needed, and many organisations suffer from a lack of customer service design and understanding. One […]

What program managers can learn from NASA

program management DXC Blogs

When people think of NASA, they tend to think of the moon landings and the enormous benefits mankind has received from the side effects of the space program. (Think LEDs or radial tyres, artificial limbs or fire-resistant clothing.) But there is another great benefit of NASA that you might not be aware of: better program management. NASA […]

Better vendor management through program management

program manager CSC Blogs

The Chartered Institute of Procurement & Supply (CIPS) defines vendor management (also known as supplier relationship management)  as the process that “involves reviewing the portfolio of suppliers, categorising supply relationships by their significance, devoting resources in proportion to the relationship’s significance and managing processes between the parties to realise the relationship objectives.” Traditionally procurement is […]