News, trends and insights for the field of analytics
Enterprise clients have looked to automate IT support for several years. With millions of employees across the globe now working from home, support needs have increased dramatically, with many unprepared enterprises suffering from long service desk wait times and unhappy employees. Many companies may have already been on a gradual pace to exploit digital solutions […]
Most enterprises don’t yet have full-blown artificial intelligence (AI) initiatives spanning their business units. Some may be running limited pilot programs, while others still may be assessing how AI can benefit the business before committing valuable enterprise resources. Indeed, the real-world impact on enterprise strategic goals should be the guiding star of any technology implementation. […]
About that business transformation journey that companies are on … what’s really happening? Are companies making real progress toward their transformation goals or are they stuck in a holding pattern? Are they believers or doubters? Leaders or followers? Our recent global survey of business leaders, “Connecting digital islands: Bridging the business transformation gap,” would suggest […]
Commercial air travel is safer than ever, according to a recent study published in Transportation Science. Data compiled by MIT professor Arnold Barnett shows that in 2017 only eight of more than 4 billion boarding air passengers around the world died in air accidents. The risk of death for boarding passengers fell by more than […]
Enterprises continue to migrate mission-critical data and applications to the cloud, which offers more efficiency, scalability and accessibility than on-premises computing environments. More than two-thirds of IT professionals (68%) in a recent survey on data usage said they are using the cloud to store “more or all of their data”, and to host their artificial […]
Self-driving cars, the sharing economy and smart factories are just a few examples of the massive change and extraordinary opportunities that digital technologies can help us create. There’s just one catch—the tools themselves can’t imagine, innovate or self-engineer. That’s up to us. And the current shortage of skilled workers and inspired thinkers is creating a […]
I wasn’t fortunate enough to be at O’Reilly’s Strata Data Conference in London earlier this year, but in his roundup of the event’s big takeaways, CIO contributor Martin De Saulles listed eight “factors shaping the future of big data, machine learning, and AI.” No. 2 on his list is “changing skillsets for data scientists.” “Cassie […]
In 2020, as AI makes inroads into professional services, companies will struggle with anticipating how AI can — or should — change their professions. AI is already changing the way contracts are interpreted, taxes are prepared and medical conditions are diagnosed. However, if the dominant strategy for deploying AI is for low-level problem solving, then […]
by Jonas Knudsen Data-driven digital transformation opens opportunities for healthcare providers, policy makers and patients to move toward personalized healthcare by collecting and sharing new kinds of data. The next wave of productivity gains will not come simply from the delivery of information and messages from one place to another, but from the cross-linked aggregation […]
I’m honored to speak on Artificial Intelligence (AI) innovation at the 2019 Forward 50 Conference. Last year, the conference was attended by 20 countries, 1,500 government executives and a hundred speakers, panelists, and experts. I’ll be leading a session on AI, Sustainability, and Ethics. In this 3-hour workshop, we’ll develop the intuition and common sense […]