News, trends and insights for the field of analytics
Many companies are eager to use artificial intelligence (AI) in production, but struggle to achieve real value from the technology. What’s the key to success? Creating new services that learn from data and can scale across the enterprise involves three domains: software development, machine learning (ML) and, of course, data. These three domains must be […]
Moving people and cargo around the globe, safely and on time, is a logistical challenge that draws on vast amounts of data. This data is a powerful but under-leveraged resource that can be put to greater use with artificial intelligence (AI). Think more efficient fleets, better route and capacity planning, and smoother passenger bookings and […]
Lee, an online personal counselor, helps employees who struggle with feelings of mild anxiety or loneliness while working from home. Rather than cope alone, they talk with Lee to destress. “You’re lonely?” Lee might say. “I’m sorry about that. Can you tell me more about how you’re feeling?” Those words might not seem surprising from […]
For all the hype and excitement surrounding artificial intelligence right now, the AI movement is still in its infancy. The public perceptions of its capabilities are painted as much by science fiction as by real innovation. This youth is a good thing, because it means we can still affect the course of AI’s impact. If […]
For the past 15 years, the electronic health record (EHR) has been the cornerstone of digital hospitals and a primary repository for clinical data. The strategy for most healthcare providers has been to integrate as much data as possible into the EHR so that clinicians need to work with only “one single source of truth” […]
Enterprise clients have looked to automate IT support for several years. With millions of employees across the globe now working from home, support needs have increased dramatically, with many unprepared enterprises suffering from long service desk wait times and unhappy employees. Many companies may have already been on a gradual pace to exploit digital solutions […]
About that business transformation journey that companies are on … what’s really happening? Are companies making real progress toward their transformation goals or are they stuck in a holding pattern? Are they believers or doubters? Leaders or followers? Our recent global survey of business leaders, “Connecting digital islands: Bridging the business transformation gap,” would suggest […]
Commercial air travel is safer than ever, according to a recent study published in Transportation Science. Data compiled by MIT professor Arnold Barnett shows that in 2017 only eight of more than 4 billion boarding air passengers around the world died in air accidents. The risk of death for boarding passengers fell by more than […]
In 2020, as AI makes inroads into professional services, companies will struggle with anticipating how AI can — or should — change their professions. AI is already changing the way contracts are interpreted, taxes are prepared and medical conditions are diagnosed. However, if the dominant strategy for deploying AI is for low-level problem solving, then […]
Data-driven digital transformation opens opportunities for healthcare providers, policy makers and patients to move toward personalized healthcare by collecting and sharing new kinds of data. The next wave of productivity gains will not come simply from the delivery of information and messages from one place to another, but from the cross-linked aggregation of a more […]