News, trends and insights about applications services, enterprise and cloud apps
About that business transformation journey that companies are on … what’s really happening? Are companies making real progress toward their transformation goals or are they stuck in a holding pattern? Are they believers or doubters? Leaders or followers? Our recent global survey of business leaders, “Connecting digital islands: Bridging the business transformation gap,” would suggest […]
For most enterprises, the digital journey feels like a rough cab ride through New York City at the height of construction season. In rush hour. The route from legacy estate to modern platform is filled with detours, road closures, emergency braking and many other surprises. And, everyone in the cab has a different opinion about […]
After you’ve spent big dollars on a major ERP or CRM implementation with Microsoft Dynamics, springing for a post-implementation support contract seems like a lot to ask. But when you consider even just a few of the common issues that arise during a system’s lifecycle, it becomes obvious why DIY support is more expensive and […]
The future of work is bringing new challenges for Human Capital Management (HCM) practitioners, especially as the skills shortage becomes a day-to-day reality. In the near future, the people responsible for people in your organization — from CHROs to payroll specialists, will need more time to strategize, analyze, and innovate. With truly innovative HCM technology, […]
Developing high-performing teams will be the focus of many enterprises in 2020. Companies will confront the fallacy that pace is what unlocks the company’s full potential and recognize that how the company organizes its people and information flow is what determines performance. Organizing for a dynamic and complex environment requires a much different structure than […]
For businesses to be agile and respond quickly to changing market conditions, they need to provide business users with real-time and near-time operational data. That means harnessing data from devices and tackling the latency challenge. In 2020, we will see more organisations shift their design thinking from services and systems for people to services and […]
What’s the best way to prepare for the workforce of the future? With news of Amazon, JPMorgan Chase, and others investing billions in training, you’d be forgiven for thinking the answer is simply “reskilling the workforce.” And yet, reskilling is only one part of the solution. Creating the workforce of tomorrow requires a holistic approach […]
By Ben Eubanks, Principal Analyst, Lighthouse Research & Advisory The age of automation is radically disrupting work as we know it. By 2022, seventy-five million jobs in 20 economies are expected to disappear, just as 133 million new jobs are created. And by 2030, McKinsey predicts that 375 million workers will need to find new […]
“Software is eating the world.” That was the bold proclamation renowned innovator and venture capitalist Marc Andreessen expressed in an article he wrote for the Wall Street Journal. More and more businesses are being run by software, he argued, or are differentiating themselves and disrupting their competitors and industries using the same. Today, that article […]
While many companies are interested in applying artificial intelligence (AI) and machine learning (ML) to help their businesses transform and innovate, few have an appetite for a lengthy project or a large initial investment. But when companies can see meaningful value in six to eight weeks, they are more likely to expand their usage of […]