Australia and New Zealand

News, trends and insights for the region

How enterprise IT can achieve mobile first

Group of young friends using smartphone with mutual disinterest towards each other

We have come to understand “mobile first” as a way to prioritise mobile device design over desktop design. However, what an effective “mobile first” design strategy should really do is equalise the user experience (UX) — allowing mobile devices to be as useful as desktops (especially in the conversion of sales). So, what does “mobile […]

DXC at SXSW: Discovering what citizens want from digital government services globally

City-of-Austin-survey-marker

Recently I had the pleasure of attending the South by Southwest (SXSW) conference in Austin, Texas. I went there to work with SAP Hybris to conduct research on how public sector organisations can better invest in digital solutions. SXSW is not your ordinary conference. The event, which takes over downtown Austin each year, is a […]

The Agile Maturity Pyramid: What’s the difference between Doing Agile and Being Agile?

stacked blocks and chess pieces

There is an important difference between people who are truly being Agile, and those that are simply practicing Agile techniques. Focusing only on practices or frameworks, without taking the Agile mindset into account, compromises the Agile journey. This is because, without the right mindset, it can be incredibly difficult to deal with complex issues in […]

The evolution of AI: 7 lessons learned for effective implementation

Robot teaching robot students

Artificial intelligence is one of the main topics of focus in the technology sector and in boardrooms at the moment. Its attraction comes in its ability to drive multiple benefits in parallel – whether enhancing customer experience, improving productivity, greater consistency or reducing time to process. Machine learning, deep learning, visual recognition, natural language processing […]

Flash storage – secret sauce for data-intensive applications

SSD-storage-close-up

We are so fortunate to be in an age of great change. The digital transformation that is such a significant part of today’s IT conversations has spurred development of, and investments in, new technologies designed to enable rapid adoption of data-intensive applications. In a recent blog titled “Composable – a key enabler of digital transformation” […]

How a composable infrastructure can be a key enabler of digital transformation

building-blocks-stacked-as-pyramid

Industry research firm IDC calls the new IT – characterised by use of mobile devices, cloud services, social networks and big data analytics — the third platform. Hewlett Packard Enterprise, a DXC Connect partner, says the new platform is driving the “idea economy” because, when done right, IT can facilitate the conversion of ideas into […]

Why soft skills are not easy

The word “hard” can be the opposite of “soft” or the opposite of “easy.” It makes sense then that in many people’s minds “soft skills” are seen as “easy skills.” However, basic logic and high school math tells us that this assumption is flawed — and Australian companies are about to get a huge reality […]

Three tips to make your physical store more attractive to Generation Z

woman-shopping

In many ways it’s counterintuitive to tell retailers they have to spend more time on their physical stores. Aren’t more people shopping online than ever before? But as much as online sales have grown, it still only represents about 15 percent of all retail sales. Today, we’re finding that people don’t always want the quickest, […]

How to foster innovation by empowering your employees

At DXC we continually encourage our people to “innovate,” but how does one define innovation and what does it really mean? Personally, I think it is an overused term and one that often lacks agreement of definition. Is it any different from  “research and development,” which has traditionally been the vaguely defined term for innovative […]

Three ways to improve the retail store customer experience

mall-interior

Walk into a typical retail store and more than likely you will be bombarded by piles of merchandise. And to make matters worse, there’s often nobody available to help you wade through all those products. How many times have you been in a store only to hear the common refrains: “You have to go the […]