News, trends and insights for the region
There’s no question that Artificial Intelligence (AI) is quickly becoming more prevalent in organisations today. As a result of the burgeoning adoption, AI systems are becoming more complex, and the reasoning behind AI decisions more intricate and less transparent. Machine learning (ML) in particular allows AI systems to develop new rule sets that become increasingly […]
Artificial intelligence (AI) systems have the potential to become both smarter than humans and smart in ways we’re not. I anticipate that AI will quickly bring tremendous benefits to both citizens and the government. Even so, today’s AI systems lack the capacity to understand and share the feelings of others. In short, AI systems lack […]
We have come to understand “mobile first” as a way to prioritise mobile device design over desktop design. However, what an effective “mobile first” design strategy should really do is equalise the user experience (UX) — allowing mobile devices to be as useful as desktops (especially in the conversion of sales). So, what does “mobile […]
Recently I had the pleasure of attending the South by Southwest (SXSW) conference in Austin, Texas. I went there to work with SAP Hybris to conduct research on how public sector organisations can better invest in digital solutions. SXSW is not your ordinary conference. The event, which takes over downtown Austin each year, is a […]
There is an important difference between people who are truly being Agile, and those that are simply practicing Agile techniques. Focusing only on practices or frameworks, without taking the Agile mindset into account, compromises the Agile journey. This is because, without the right mindset, it can be incredibly difficult to deal with complex issues in […]
Artificial intelligence is one of the main topics of focus in the technology sector and in boardrooms at the moment. Its attraction comes in its ability to drive multiple benefits in parallel – whether enhancing customer experience, improving productivity, greater consistency or reducing time to process. Machine learning, deep learning, visual recognition, natural language processing […]
We are so fortunate to be in an age of great change. The digital transformation that is such a significant part of today’s IT conversations has spurred development of, and investments in, new technologies designed to enable rapid adoption of data-intensive applications. In a recent blog titled “Composable – a key enabler of digital transformation” […]
Industry research firm IDC calls the new IT – characterised by use of mobile devices, cloud services, social networks and big data analytics — the third platform. Hewlett Packard Enterprise, a DXC Connect partner, says the new platform is driving the “idea economy” because, when done right, IT can facilitate the conversion of ideas into […]
The word “hard” can be the opposite of “soft” or the opposite of “easy.” It makes sense then that in many people’s minds “soft skills” are seen as “easy skills.” However, basic logic and high school math tells us that this assumption is flawed — and Australian companies are about to get a huge reality […]
In many ways it’s counterintuitive to tell retailers they have to spend more time on their physical stores. Aren’t more people shopping online than ever before? But as much as online sales have grown, it still only represents about 15 percent of all retail sales. Today, we’re finding that people don’t always want the quickest, […]
