Business Processes

News, trends and technology insights for business process services

DXC and Microsoft: The power of partnership

DXC Technology’s Chris Knepper speaks at Microsoft Inspire. DXC Technology was recently named Microsoft’s Productivity Partner of the Year at Microsoft Inspire, Microsoft’s annual partner conference. We are thrilled to have earned this distinction, as it shows our joint commitment and capabilities to bring digital transformation to enterprises. DXC’s MyWorkStyle, an integrated solution built on […]

Technology and the aging of medical practices


I know I’ve dated myself when I mention “Marcus Welby” and get a blank stare back. For those in the millennial demographic reading this article, let’s just say that Welby was the epitome of the family doctor on television in the 1970s. To many of us, when Dr. Welby retired at the end of the series, it […]

Moving beyond risk management to antifragility


The amount of change in the world is exciting, but the combination of the level of innovation being generated by technology and the fierce competition of global markets means that we are seeing — and will inevitably continue to see — slip-ups. As IT professionals, what is our defense against slip-ups? We often try to […]

DXC and ServiceNow partnership: A win-win-win


“Alone we can do so little; together we can do so much.” That famous quote from Helen Keller has been running through my mind lately as I’ve reflected on the partnership between DXC Technology and ServiceNow. What started as a regional relationship between Fruition Partners (now a DXC company) and ServiceNow, the leading platform for […]

Underexplored space – The journey to digital real estate (part 2)


This is part 2 of a 2-part series on the digitalization of real estate. Read part 1. In buildings, the cost-efficient documentation of floor spaces with digital indoor technology creates both a “point cloud” by scanning the building with laser technology, and 360-degree pictures by capturing the building with digital high-definition photo cameras. This raw […]

DXC Technology named Microsoft’s Productivity Partner of the Year

DXC Technology was named Microsoft’s Productivity Partner of the Year at Microsoft Inspire, an annual gathering of global Microsoft partners that work together to help customers thrive on change and navigate through digital transformations. This distinction reflects decades of success and collaboration with Microsoft. DXC has worked in partnership with Microsoft for nearly 30 years, from […]

A passion for obsession


Everyone admires someone with tremendous passions, but if you have tremendous obsessions for the same things, you’re considered “scary.” It’s like the difference between a renaissance man and a madman. I understand this. I’ve accumulated many passions over the years, ranging from food and wine, fly-tying and snowboard instruction to cross cultural communications. I can […]

Underexplored space – The journey to digital real estate (part 1)


This is part 1 of a 2-part series on the digitalization of real estate.  The challenges of real estate digitalization are reminiscent of the age of the great explorers and discoverers. From this perspective of digitalization, the real estate portfolios of business enterprises are mostly unmeasured, unmapped, yet not-unknown land. Even if buildings are intensely […]

Blockchain’s identity problem


As an old dog in technology marketing and research, I’ve had the opportunity to watch the emergence of many new products and categories and observe the traction (or lack thereof) that the products get in the marketplace. I remember exactly where I was the first time I heard about blockchain. I was speaking with a […]

Surviving (and thriving) in the automated workplace


Americans are deeply divided about the impact of automation on the workplace, even as they recognize its inevitability, according to a new survey. Roughly one-third of respondents (34%) to the American Staffing Association (ASA) Workforce Monitor survey say “automation will be a positive development for the workforce in the next 10 years or more,” while 31% […]