Business Processes

News, trends and technology insights for business process services

Five keys to intelligent automation success

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Embedding intelligent automation into business processes can reduce costs, improve efficiency and speed time-to-market to businesses worldwide. But it takes intelligent planning to effectively reap the rewards. By taking these five steps, enterprises can cut through the noise and be on the path to intelligent automation success. Clearly define your mission. With any kind of […]

Crea impatto sul business con un piano di gioco per l’automazione dei processi aziendali

Di fronte alla sfida di automatizzare i processi aziendali, la maggior parte delle aziende è alla ricerca di risultati veloci e scommesse sicure. Ma troppo spesso queste si bloccano all’inizio perché non sono sicure di nessune delle due. Quello che serve è un piano di gioco che offra entrambe. Certo, ci sono alcune aziende in […]

La portata della Blockchain andrà presto oltre la valuta e verso i processi aziendali

La tecnologia blockchain è già il tema preferito della stampa, e sembra chiaro che svolgerà un ruolo evolutivo -e forse persino rivoluzionario- nei prossimi anni del nostro viaggio di trasformazione digitale collettiva. Tuttavia, abbiamo molto da imparare (incluso me stesso!) su questa tecnologia di registro distribuito. Che cos’è esattamente, dov’è ora e verso dove sta […]

Obtenga resultados de una estrategia de automatización de procesos

Cuando afrontan el reto de automatizar los procesos comerciales, la mayoría de las empresas intentan lograr beneficios rápidos y seguros. Pero, con demasiada frecuencia, esto suele convertirse en un freno, ya que tampoco pueden estar seguras de obtenerlos. Se precisa, por tanto, una estrategia que funcione en ambos sentidos. Claro, hay algunas organizaciones que pueden […]

Blockchain : de la cryptomonnaie aux processus métiers

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La blockchain est d’ores et déjà la coqueluche de la presse, et il semble évident qu’elle jouera un rôle de plus en plus important dans les années à venir (voire déterminant). Pourtant, nous avons tous beaucoup à apprendre (moi inclus !) concernant cette technologie de registre distribué. Qu’est-ce qu’exactement la blockchain, où en est-on et […]

Why it’s never OK to ignore the customer experience

“This is a tech project; so why do I need to consult the customer?” Sigh. During my working career I have heard this very question (well, it’s more of a statement really) more times than I would have expected. Sometimes it was worded differently and may have sounded something like, “No, no, no. We don’t […]

El alcance de Blockchain pronto superará la frontera monetaria y saltará a los procesos comerciales

La tecnología Blockchain es uno de los temas favoritos de la prensa, y parece claro que jugará un papel crucial, y quizás revolucionario en los próximos años, y en este viaje colectivo hacia la transformación digital. Aún así, todos tenemos mucho que aprender (¡yo mismo incluido!) sobre esta tecnología de registros distribuidos. Así que ¿de […]

Looking for a cards and payment services provider? Consider these 8 must-have features

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When a business goes looking for a cards and payment services provider, there is plenty to consider. New payment technologies are transforming customer expectations, start-ups and fintechs are changing the competitive landscape, regional markets are adjusting, and regulations continue to shift. So, what are the key points you should consider when deciding who will deliver […]

Create business impact with an enterprise process automation game plan

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When faced with the challenge of automating business processes, most enterprises are searching for quick wins and safe bets. But all too often they stall at the start because they can’t be sure of either. What’s needed is a game plan that delivers on both counts. Sure, there are some enterprises able to take advantage […]

Automatisation : l’empathie au cœur de l’expérience client

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Il y a un important matraquage médiatique sur le marché de l’automatisation et de la robotisation. Des termes tels que agents virtuels, assistants virtuels, agents cognitifs, robots et chatbots sont présents dans presque toutes les conversations, en interne comme en externe, de l’entreprise. Des articles sur le potentiel de l’automatisation et des robots de style […]