Consumer Products & Retail

News, trends and insights for the industry

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As online shopping grows, so does the risk of e-skimming attacks

E-skimming has been an online shopping threat for a long time, keeping pace with the growth of e-commerce overall. The current global crisis presents another big opportunity for hackers to launch these strikes as people increasingly shop online. The nefarious cybercrime targets online payment systems to collect or “skim” the payment details of customers’ payment […]

Advanced CRM for retail

retail shopping bags

This blog was originally posted by UXC Eclipse. Since then, UXC Eclipse has become the DXC Eclipse practice within DXC Technology. Are you getting the most out of your CRM solution? Most retailers only use CRM systems to track client purchases and conduct email marketing campaigns. But advanced CRM concepts offer so much more – […]

What is the relationship between ERP, CRM and e-commerce?

three-ring-venn-diagram

This blog was originally posted by UXC Eclipse. Since then, UXC Eclipse has become part of DXC Eclipse, a practice within DXC Technology. Retailers know that to be successful, they need an omni-channel strategy. Doing business across multiple channels is imperative, but even today, many e-commerce systems are often separate from the retailer’s enterprise resource planning (ERP) […]