Digital Transformation

Perspectives on the digital shift

2019 IT trend: Enterprises will pursue more bet-the-company digital initiatives

“Bimodal” IT has been one of the biggest obstacles holding businesses back in the last decade. Having two IT strategies — one traditional, one digital — not only creates competition for valuable resources (chiefly talent and investment capital) but also runs the company at two paces. One is slow and out of sync; the other is […]

5 technologies essentielles pour la transformation des activités d’assurance

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Ce n’est un secret pour personne : les technologies digitales peuvent entraîner des changements importants et de réels avantages au sein des compagnies d’assurance. Les opérateurs utilisent ces technologies pour réduire les interventions manuelles, améliorer la qualité, accélérer le traitement et redéployer leurs effectifs pour gérer des tâches plus complexes, améliorant ainsi le service et la […]

Larger trends impacting business growth (for good and bad)

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In my most recent two posts, I discussed results of the World Economic Forum’s (WEF) 2018 Future of Jobs report. Well, guess what? I am not done! That’s because the WEF report is massive, and I can’t do it justice in one or two posts. While I’ve already covered 1) how the report predicts artificial […]

6 digital transformation trends for 2019

Business transformation will pick up speed in 2019 as enterprises make critical decisions about their digital strategy. Our six digital trends will guide those decisions. 1. Enterprises go after digital business moonshots In 2019, more enterprises will make bet-the-company commitments to digital business. It’s a new kind of corporate race as companies adopt these moonshot […]

5 tecnologie essenziali delle quali gli assicuratori hanno bisogno per trasformare le loro attività

Non è un segreto che le tecnologie digitali hanno il potenziale di offrire cambiamenti significativi e benefici reali per le organizzazioni assicurative. Gli assicuratori utilizzano le tecnologie digitali per ridurre l’intervento manuale, migliorare la qualità, accelerare l’elaborazione e ridistribuire la propria forza lavoro per gestire attività più complesse, migliorando in ultima analisi il servizio e […]

La transformación digital no depende solo de la tecnología

“La transformación digital no es sólo un esfuerzo tecnológico, se trata de aplicar la tecnología, que es digital, para que las personas puedan resolver problemas tradicionales y de un modo mejor que lo hacían con la solución anterior, y eso es todo”. – Jo Caudron y Dado Van Peteghem Hay muchas definiciones de “transformación digital”, […]

Developing the 7 digital habits: Habit 6 – Lead by being a digital example

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This is part of a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. So far in this series we’ve talked quite a bit about the changes that you can make in your own working practice to build a set of […]

The battle for digital attention span

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Information overload and attention span are the fiercest of natural enemies. While information growth has no boundaries, attention span has temporal limitations that can’t be adjusted. One grows exponentially with absolutely no possibility of slowing down while the other is coming in shorter and shorter supply. Needless to say this creates tremendous challenges for digital […]

Confiar en el análisis es un buen comienzo, pero no suficiente

Casi tres cuartas partes de las grandes empresas ya se han beneficiado de las iniciativas de Big Data e Inteligencia Artificial (IA), según una encuesta publicada a principios de este año en Harvard Business Review. Entre sus beneficios, aseguran los coautores Thomas Davenport y Randy Bean, destacan que las decisiones que se toman mediante análisis […]

Treat your employees as you would your customers

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Successful digital enterprises hinge their success on customer-centric strategies. Products, services, and apps must be build from the ground up, with the ground being the needs and expectations of the customer. After all, if you create customer barriers such as confusing website and apps interfaces, lagging connections, or inefficient customer service, people will abandon you […]