Digital Enterprise

Perspectives on the digital shift

Developing the 7 digital habits: Habit 6 – Lead by being a digital example

digital-leadership-concept

This is part of a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. So far in this series we’ve talked quite a bit about the changes that you can make in your own working practice to build a set of […]

The battle for digital attention span

digital-attention-span-distractions

Information overload and attention span are the fiercest of natural enemies. While information growth has no boundaries, attention span has temporal limitations that can’t be adjusted. One grows exponentially with absolutely no possibility of slowing down while the other is coming in shorter and shorter supply. Needless to say this creates tremendous challenges for digital […]

Confiar en el análisis es un buen comienzo, pero no suficiente

Casi tres cuartas partes de las grandes empresas ya se han beneficiado de las iniciativas de Big Data e Inteligencia Artificial (IA), según una encuesta publicada a principios de este año en Harvard Business Review. Entre sus beneficios, aseguran los coautores Thomas Davenport y Randy Bean, destacan que las decisiones que se toman mediante análisis […]

Treat your employees as you would your customers

employees

Successful digital enterprises hinge their success on customer-centric strategies. Products, services, and apps must be build from the ground up, with the ground being the needs and expectations of the customer. After all, if you create customer barriers such as confusing website and apps interfaces, lagging connections, or inefficient customer service, people will abandon you […]

The secret to digital transformation? Start by looking in the mirror

Digital is not just a technical thing. In fact, I would argue that technology can sometimes distract from true digital transformation. So, what is digital?  It is the ability of a business to respond to or even predict change in a way that causes minimum disruption to the business, based on information from many sources […]

The joy of missing out (JOMO) on technology hype curves

jumping-for-joy-in-field

Despite being in a business that demands hundreds of human-to-human interactions a week, my wife considers me a recluse when I’m not talking with executives. She couldn’t be more different given her FOMO, or fear of missing out, on local social events. I was recently made aware of the corollary to FOMO, now known as […]

5 tecnologías esenciales que las aseguradoras necesitan para transformar sus negocios

No es un secreto que las tecnologías digitales tienen el potencial de generar cambios significativos y beneficios reales para el sector asegurador. La compañías aseguradoras las emplean para reducir el trabajo manual, mejorar la calidad, agilizar sus procesos y repartir su fuerza de trabajo de modo que puedan afrontar tareas más complejas, mejorando al final […]

Insurers: Getting from here to there on your digital transformation

Most insurers are aligned around a common vision of the future, so strategy is about charting the course from here to there. Whether the focus is new business, claims, or filling the white space in between, the journey starts with an outside-in view of the personas being targeted (e.g., customer, agent, adjuster); the capabilities and […]

How VR and AR will transform marketing and advertising

woman-using-VR-headset

Virtual reality (VR) and augmented reality (AR) technologies slowly are being adopted by enterprises for numerous reasons. Walmart, for example, recently announced it will distribute 17,000 Oculus Go VR headsets to train employees in the retail giant’s more than 4,700 stores in the U.S. And IKEA offers customers with iOS devices an AR app that […]

How AI can enable workplace collaboration

office-fist-bump

Few industries and professions will remain unaffected by artificial intelligence (AI), machine learning, robots, and other emerging technologies. On the downside, this means entire categories of jobs already are in the process of being outsourced to automation or algorithms. On the upside, these technologies are expected by some experts to create more new jobs than […]