Insurance

News, trends and technology insights for the insurance industry

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Underwriting in the digital era — a transformational journey

The digital era is enabling new opportunities as well as challenges for underwriters. Today, there’s a requirement for massive quantities of information from different sources to evaluate risks, leaving underwriters with a significant amount of data to sift through so they can effectively rate the risks for a new customer and determine the coverages that […]

The organizational consequences of an insurer’s digital transformation

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Digital transformation is driving improvements within insurance companies, boosting productivity, improving the customer experience, creating efficiencies throughout organizations, and enabling actionable insights using analytics and big data. But as an industry, we’ve been focusing on the technologies, rather than on digital transformation’s effect on each company’s work culture. The digital transformation journey has an impact […]

5 essential technologies insurers need to transform their businesses

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It’s no secret that digital technologies have the potential to lead to significant changes and real benefits for insurance organizations. Carriers are using digital technologies to reduce manual intervention, improve quality, speed processing — and redeploy their workforce to handle more complex tasks, ultimately improving customer service and satisfaction. Insurers that started their digital transformations […]

4 reasons insurers need AI to proactively fight fraud

The insurance industry consists of more than 7,000 companies that collect more than $1 trillion in premiums annually, providing fraudsters with huge opportunities to commit fraud using a growing number of schemes. Fraudsters are successful too often. According to FBI statistics, the total cost of non-health insurance fraud is estimated at more than $40 billion […]

The value of orthogonal data to insurers

It is anticipated that within the next three years, on average every human being on the planet will create about 1.7 megabytes of new information every second. This includes 40,000 Google searches every second, 31 million Facebook messages every minute, and over 400,000 hours of new YouTube videos every day. At first glance, the importance […]