News, trends and technology insights for the insurance industry
It’s no secret that digital technologies have the potential to lead to significant changes and real benefits for insurance organizations. Carriers are using digital technologies to reduce manual intervention, improve quality, speed processing — and redeploy their workforce to handle more complex tasks, ultimately improving customer service and satisfaction. Insurers that started their digital transformations […]
The insurance industry consists of more than 7,000 companies that collect more than $1 trillion in premiums annually, providing fraudsters with huge opportunities to commit fraud using a growing number of schemes. Fraudsters are successful too often. According to FBI statistics, the total cost of non-health insurance fraud is estimated at more than $40 billion […]
by John Taylor It’s that time of year again. Right now, I’m looking at a year’s worth of processing stats for the London Market and considering what trends, if any, we can see. With so much talk about London losing market share, insurtech [insurance technology] disruption, innovative technologies and market relevance, can we inform the […]
Da maggio del 2018, gli assicuratori europei dovranno affrontare nuove norme su come bisogna trattare i dati dei clienti. Fin’ora, nessuno sa veramente quale sarà l’impatto sull’inserimento delle aziende nel mercato; comunque è evidente che il nuovo regolamento aumenterà significativamente le esigenze sulla governance e la responsabilità. Il regolamento generale sulla protezione dei dati (conosciuto […]
Dès le mois de mai 2018, les assureurs européens seront confrontés à de nouvelles règles régissant la gestion des données clients. Jusqu’à présent, personne ne sait vraiment quel sera l’impact réel de la nouvelle réglementation sur le fonctionnement de ces entreprises. Cependant, il est assez clair que les règles placeront la barre plus haut concernant […]
El próximo mes de mayo, las compañías aseguradoras deberán afrontar un nuevo escenario normativo en Europa, más estricto, en relación al manejo de los datos personales de los clientes. Hasta ahora, nadie se ha atrevido a adelantar el impacto real que puede tener en el mercado; sin embargo, está bastante claro que se elevará el […]
Xchanging, empresa propiedad de DXC Technology, tiene un largo historial de servicios en el sector seguros, transformando la operativa en papel de uno de sus más antiguos proveedores de Londres, para aprovechar la tecnología digital de última generación. Teniendo en cuenta a la mayoría de proveedores ITO y BPO, y dado el carácter administrativo de […]
Xchanging, una società di DXC Technology, ha una lunga esperienza nella fornitura di servizi nel settore assicurativo, trasformando le operazioni di uno dei più antichi mercati di Londra, in un sistema basato nell’arte del digitale. Così come molti fornitori ITO e BPO e per la natura amministrativa di questi tipi di servizi, le nostre statistiche […]
Xchanging, une société de DXC Technology, détient une longue expérience en matière de prestation de services dans le secteur de l’assurance. L’entreprise transforme notamment la documentation 100% papier de l’un des plus vieux marchés de Londres en une machine à la pointe de la technologie numérique. Quand nous comparons nos données avec celles de la […]
Digital disruption has been rife in many industries – often catching established players unaware. Only with the benefit of hindsight are we able to pinpoint the turning point and appreciate how the new players changed the game. In the last few years, we have all come to know the stories of the “Ubers,” the “Amazons” […]
