Smart Cities

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Rethinking the way citizen services are designed

rethink concept

Most government IT solutions were created only with the intention of automating the back office and focusing on efficiency. Requirements were gathered from case workers and then converted into functionality. The resulting IT solution is entirely focused on the internal operating model. A similar approach has been taken with most government websites, which are often […]

3 ways for public transit systems to get the most out of EAM systems

public transit system bus interior

Except in developing countries where public transit systems are often totally new infrastructures built from scratch, most rail, metro and bus systems around the world are many decades old. Some even date back to the early 20th century and utilize antiquated, paper-based technology. Enterprise asset management (EAM) systems offer public transit organizations a way to […]

A unified way to share logistics data

unified data puzzle metaphor

The transport and logistics industry has been experiencing tremendous growth with the evolution of services such as Alibaba and Amazon. However, there’s one major challenge to the smooth delivery of online orders: retailers and manufacturers use different data formats for issuing and tracking order shipments. In the absence of universal agreements for identity and access […]

Renovating an airport? 5 reasons you’ll need a technology plan

airport under construction

Experts predict air travel will grow steadily over the next two decades. The Federal Aviation Administration (FAA) reports that the number of passengers boarding planes is expected to increase from 880.5 million in 2018 to 1.3 billion by 2039. Airports are responding with massive construction programs and new processing technologies to help them handle more […]

How electric trains will transform the rail industry

electric train

Rail carriers are finding that the combination of electric trains coupled with computer-based transportation management systems can help them run more trains, handle increased ridership and reduce their annual power bill – sometimes to the tune of 6 percent annually. According to Patrick Mazza, coauthor of the book Solutionary Rail (2016), electricity serves nearly 25 […]

How trains are going digital

high speed train

Rail systems are finally making the digital transformation everybody’s been talking about for several years. In the United Kingdom, for example, the Thameslink now runs 24 trains an hour – an increase of 50 percent in its capacity compared to years past. Making this possible took a lot of work on the back-end. Rail carriers […]

6 ways digital technologies improve the rail passenger experience

railway-passenger-boarding-train

Rail systems have taken a back seat to airlines when it comes to focusing on customers, but that’s changing. In the United Kingdom, for instance, Network Rail has had great success in becoming more responsive to passengers. Its Putting passengers first program decentralized services and functions, creating five regions, each with its own managing director […]

Liberating the seaport from the harbor

modern-seaport

Seaborne trade, one of civilization’s oldest customs, has grown steadily over the last decade as global trade has flourished. The digital transformation of retail and wholesale business has revolutionized international commerce. But behind the point, click and order façade, logistics companies and transportation authorities are scrambling to manage demand for both speed and volume. At […]

The internet will always be there for you. Or not.

internet-outage

Digital transformation as we know it would be impossible without the internet. This global network of connected computers and devices enables us to access information, resources, and services, to transact business, to communicate and collaborate in real time from anywhere in the world, to entertain and educate ourselves, and more. Without the internet, everyone would […]

How social media can drive smart city supply chain

social media in the city

Every urban politician knows the power of social media in driving votes, whether for good or bad. So, it should come as no surprise that citizen-powered social media is also increasingly becoming a major factor in urban economic efficiencies. The field of supply chain, as it relates to the production and distribution of a commodity […]