For all the hype and excitement surrounding artificial intelligence right now, the AI movement is still in its infancy. The public perceptions of its capabilities are painted as much by science fiction as by real innovation. This youth is a good thing, because it means we can still affect the course of AI’s impact. If […]
Today’s ports are struggling to manage the massive volume of containers arriving on giant vessels. Industry leaders are looking for new ideas to cope, but it’s hard to find answers that satisfy everyone. The roots of the problem are multifold. Most obvious is the logjam that’s created when a modern ship laden with tens of […]
In a groundbreaking initiative with Dr. Peter Scott-Morgan and The Scott-Morgan Foundation, DXC Technology and world-class partners are helping Peter use the most advanced robotics and AI to turn him into what he calls the “world’s very first full Cyborg.” This initiative demonstrates the potential of artificial intelligence (AI) to improve and transform the quality of life […]
By Ben Eubanks, Principal Analyst, Lighthouse Research & Advisory The age of automation is radically disrupting work as we know it. By 2022, seventy-five million jobs in 20 economies are expected to disappear, just as 133 million new jobs are created. And by 2030, McKinsey predicts that 375 million workers will need to find new […]
In a groundbreaking initiative with Dr. Peter Scott-Morgan and The Scott-Morgan Foundation, DXC Technology and world-class partners are helping Peter use the most advanced robotics and AI to turn him into what he calls the “world’s very first full Cyborg.” This initiative demonstrates the potential of artificial intelligence (AI) to improve and transform the quality […]
Raise your hand if you have deployed one or more robots in your operations. Good. Now raise your hand if you have deployed one hundred or more robots. Not there yet? No worry, as that is currently the situation in most businesses. With robotic process automation (RPA) pilots almost everywhere, creating industrial scale has emerged […]
While many companies are interested in applying artificial intelligence (AI) and machine learning (ML) to help their businesses transform and innovate, few have an appetite for a lengthy project or a large initial investment. But when companies can see meaningful value in six to eight weeks, they are more likely to expand their usage of […]
With most innovative technologies, at some point in the solution evolution there’s a tipping point from “this is cool” to “there are real business outcomes to gain.” We are now seeing that shift with artificial intelligence (AI) and machine learning (ML), especially in three major use case patterns: 1. Customer care When it comes to […]
Airline workers have it tough. A new generation of voice-driven software bots promises to make their work easier. Airline employees, whether pilots, flight attendants or maintenance/repair/overhaul (MRO) technicians, are often called on to perform challenging tasks — and in a hurry. Think of a pilot dealing with mechanical failure, a flight attendant who can’t make […]
Many of us have had an experience similar to this: You call an airline to make a reservation and get a digital agent on the phone. The call starts off fine, but when you ask if your friend can sit next to you on the flight, the digital agent stalls and sends you to a […]