If you can’t think strategically, you may be out of a job

laid-off-worker

A new study from the Organisation for Economic Co-operation and Development (OECD) underscores the daunting training challenges facing organizations and employees around the world in adapting to job requirements in the workplace of the future. OECD research projects roughly one-third of jobs (32%) in the 32 countries analyzed “are likely to see significant changes in […]

5 ways airlines benefit by integrating digital agents with live ones

airline-customer-at-airport

Many of us have had an experience similar to this: You call an airline to make a reservation and get a digital agent on the phone. The call starts off fine, but when you ask if your friend can sit next to you on the flight, the digital agent stalls and sends you to a […]

The two most common questions companies ask about artificial intelligence and machine learning

AI-questions

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly evolving to help companies with both digital transformation and innovation. There has been a lot of hype and discussion about these topics, and, in a very short time, we have moved the conversation from “AI is cool” to “AI can drive specific business outcomes.” Experience has […]

How to prepare your workforce for the arrival of AI

AI-in-the-human-workforce

One of the guiding principles of technology innovation is that any new product should be there to adapt and support the human user not vice versa. The notion of robots taking away jobs is frightening, especially given the dire predictions that have been made about how automation will replace millions of workers, particularly those in […]

How to benefit from cutting edge AI technologies

benefits-of-AI

In contrast to the popular belief that technologies such as AI are going to leave skilled and unskilled workers high and dry, recent research into the effects of automation indicate it can lead to increased demand, creating new job opportunities. But without the right enterprise building blocks in place your organisation will not be able […]

Machine learning models can’t always handle reality (but most humans can)

question-marks-on-white-board

A growing number of enterprise leaders view artificial intelligence (AI) and machine learning (ML) as transformational technologies that can enable better decision-making, increase efficiency, eliminate human error, and lower costs. For many enterprise workers, however, the relentlessly consistent performance promised by intelligent machines looms as a threat to their jobs. After all, what human can […]

Les transactions M2M ou l’avenir du paiement des machines connectées

Les modes de paiements ont connu des changements radicaux avec notamment la démocratisation des portefeuilles numériques tels que Paypal ou Venmo et l’apparition des cryptomonnaies comme Bitcoin. Mais le progrès ne s’arrête pas là et d’autres technologies font leur apparition. Au sein de DXC Labs, un groupe d’experts travaille sur des machines capables de réaliser […]

How to prepare your enterprise for the arrival of artificial intelligence

preparing-for-artificial-intelligence

Is your enterprise machine ready? If it isn’t, you need to act. Make no mistake, artificial intelligence (AI) technologies – such as machine learning (ML) and robotic processing automation (RPA) – are coming and coming fast. In this article and the two that follow, I will provide some thoughts about the impacts these new technologies […]

What it takes to get a job in AI or machine learning

AI-job-interviews

While there is some debate over whether there’s an AI talent shortage, there’s no doubt that a growing number of artificial intelligence (AI) and machine learning (ML) job openings are being created as enterprises seek to launch and expand their own intelligent machine initiatives. But what skills and experience do enterprise workers need to land […]

Ignite your career with multimedia communication skills

video-conference-at-work

In a workplace where automation and artificial intelligence (AI) increasingly are taking over tasks traditionally performed by humans, it is imperative that employees build “competencies in areas that machines will be unlikely to tackle effectively,” as the World Economic Forum advises. Those include: Adaptability Creativity Complex problem solving Critical thinking Emotional intelligence The ability to […]