Travel & Transportation

News, trends and insights for the Travel & Transportation industry

5 questions airlines should ask when bringing their third-party travel sites up-to-speed

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Airlines and their distribution partners have done a great job generating traffic online.  New ways to search for airline products, such as metasearch engines and connected devices, make it easy for customers to shop for flights. This has dramatically increased the number of requests about flights and availability. However, this growing online consumer presence doesn’t […]

How airlines can take control of pricing and personalize offers

Many airlines invest in technology to create personalized offers that meet the individual needs of consumers. Among these are unbundled product offerings from full-service airlines prompted by pressure from low-cost carriers. The result has been more choices for consumers: They can now purchase only the services they really want. Airlines need to know what the […]

How to leverage IoT at sports stadiums and other entertainment facilities

The Internet of Things (IoT), if holistically deployed, offers sports stadiums many great new opportunities to make money, work more efficiently, control traffic and crowds, and give fans a more memorable experience where they can use smartphones to make purchases and view replays. New systems that harness artificial intelligence and video analytics, IoT sensors and […]

The business case for MRO transformation

worker performing airplane maintenance

Without sophisticated maintenance, repair and overhaul (MRO) systems, airlines couldn’t operate as the global enterprises they are today. Yet recent studies of aircraft IT MRO systems have revealed a long list of shortcomings. For example, older systems lack the ability to minimize the impact of scheduled and unscheduled maintenance. They maintain a dependence on manual […]

Real-time environments help airlines land a better consumer experience

airplane-on-approach-for-landing

Airlines are behind the curve when it comes to operating in real time. The industry’s unique standards for selling airline products have been developed over many decades, resulting in multiple layers of complexity that have rendered sales systems — and business processes — cumbersome and inconsistent. This sets the stage for the entrance of innovative […]

OmniLocation: Why your end-to-end logistics doesn’t have to be invisible

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Real-time, end-to-end visibility. This is the proverbial holy grail of supply chain and logistics operations. For years, it’s been complex and costly to capture and analyze location and condition data from the time a product leaves an overseas plant to the moment it hits the store shelf. For most, it’s been too costly to get […]

L’AR e il parabrezza smart aiuteranno i conducenti

Tra i mercati verticali che si prevede beneficeranno maggiormente della tecnologia di realtà aumentata (AR) si trovano la manifattura, il design, la vendita al dettaglio, l’assistenza sanitaria e il trasporto. La società di ricerca IDC ha dichiarato l’anno scorso, in una previsione di mercato, che anticipava un aumento delle spedizioni di cuffie AR in questi […]

Five keys to improved customer loyalty in travel and transportation

What makes a customer happy, and in turn, more loyal? Customer loyalty programs are ubiquitous in the travel and transportation industry, but many companies are missing out when it comes to truly engaging with the customer and generating greater loyalty, which ultimately translates into higher profits. Companies should begin by knowing and understanding their customers. […]

Realidad aumentada en el parabrisas, ¿ayudará a los conductores?

Entre los sectores que, se espera, más se beneficiarán de la tecnología de realidad aumentada (AR), destacan los de fabricación, diseño, retail, salud y transporte. Según pronosticó IDC hace ahora un año, las ventas de visores AR pasarán de poco más de 10 millones en 2016 a casi 100 millones en 2021. Según el analista, […]

Ces pare-brises intelligents qui aideront les chauffeurs

windshield-view

Parmi les secteurs qui devraient profiter le plus des avantages de la réalité augmentée (RA), mentionnons l’industrie, le design, la distribution, la santé et les transports. Le cabinet d’études IDC a annoncé l’année passée que les ventes de casques de RA passeraient de 10,1 millions en 2016 à près de 100 millions d’exemplaires en 2021. […]