Travel, Transportation and Hospitality

News, trends and insights for the Travel, Transportation and Hospitality industries

Artificial intelligence in travel and transportation

Moving people and cargo around the globe, safely and on time, is a logistical challenge that draws on vast amounts of data. This data is a powerful but under-leveraged resource that can be put to greater use with artificial intelligence (AI). Think more efficient fleets, better route and capacity planning, and smoother passenger bookings and […]

Digital twin technology: The key to airport innovation

Airports face a number of challenges — aging infrastructure, fluctuating demand, sophisticated security needs and, now, an unexpected global health crisis — and legacy technologies are incapable of addressing them. In other words, we cannot expect to build tomorrow’s airport using yesterday’s solutions. We need radical innovation and that calls for new technologies. Digital twin […]

3 tech strategies emerge as vital for transit industry transformation

subway platform

Last fall, while attending the American Public Transportation Association (APTA) annual conference – and then earlier this year at APTA’s  Business Member Board of Governors Meeting –  I had the opportunity to interact with some of our leading GMs, CEOs, and CIOs to discuss how they were managing everything from public opinion and funding to […]

The Digital Seaport: Transforming an ancient economic hub without disrupting the lives of its workers

Today’s ports are struggling to manage the massive volume of containers arriving on giant vessels.  Industry leaders are looking for new ideas to cope, but it’s hard to find answers that satisfy everyone. The roots of the problem are multifold. Most obvious is the logjam that’s created when a modern ship laden with tens of […]

A unified way to share logistics data

The transport and logistics industry has been experiencing tremendous growth with the evolution of services such as Alibaba and Amazon. However, there’s one major challenge to the smooth delivery of online orders: retailers and manufacturers use different data formats for issuing and tracking order shipments. In the absence of universal agreements for identity and access […]

Renovating an airport? 5 reasons you’ll need a technology plan

airport under construction

Experts predict air travel will grow steadily over the next two decades. The Federal Aviation Administration (FAA) reports that the number of passengers boarding planes is expected to increase from 880.5 million in 2018 to 1.3 billion by 2039. Airports are responding with massive construction programs and new processing technologies to help them handle more […]

Tech Trend: Self-sovereign identity makes data shared in an ecosystem more valuable

As organizations focus on data-driven business models to remain competitive, they will increasingly seek to collaborate with partners and exchange data. Data shared in an ecosystem is more valuable than data locked in a silo because it leads to new innovations and customer experiences. This trend is playing out in many industries including transportation, logistics, […]

How electric trains will transform the rail industry

electric train

Rail carriers are finding that the combination of electric trains coupled with computer-based transportation management systems can help them run more trains, handle increased ridership and reduce their annual power bill – sometimes to the tune of 6 percent annually. According to Patrick Mazza, coauthor of the book Solutionary Rail (2016), electricity serves nearly 25 […]

How trains are going digital

high speed train

Rail systems are finally making the digital transformation everybody’s been talking about for several years. In the United Kingdom, for example, the Thameslink now runs 24 trains an hour – an increase of 50 percent in its capacity compared to years past. Making this possible took a lot of work on the back-end. Rail carriers […]

6 ways digital technologies improve the rail passenger experience

railway-passenger-boarding-train

Rail systems have taken a back seat to airlines when it comes to focusing on customers, but that’s changing. In the United Kingdom, for instance, Network Rail has had great success in becoming more responsive to passengers. Its Putting passengers first program decentralized services and functions, creating five regions, each with its own managing director […]