Greyscales of confidence

woman-and-balloons

In my post last month we talked about the importance of saying “no” to avoid workplace burnout. But saying “no,” especially to a superior, or even a colleague you like and get on with, takes a certain amount of confidence. Let’s not pretend saying “no” is easy. What if you need those people later on? […]

Surviving and thriving in the Fourth Industrial Revolution

ribbon-of-code

Ready or not, we have entered what the World Economic Forum has dubbed the Fourth Industrial Revolution, when emerging digital capabilities such as robotics, artificial intelligence (AI), virtual reality and natural language processing (NLP) will cause an unprecedented level of disruption to how we live, work, make and play. And while the scale of this […]

I pro e i contro del modello di business “come servizio” nella produzione

Durante la lettura di un articolo su The Manufacturer su Volvo CE, sono rimasto colpito da quanto la tendenza verso un modello di business come servizio stia progredendo nell’industria manifatturiera. È in circolazione da un po’ di tempo con l’approccio “Power by the Hour” di Rolls-Royce, ma ora si è esteso ad una comunità molto […]

Digital platform is the new “Answer for Everything”

Book-on-table

This might be showing my age, but all this messaging around “digital this and digital that” reminds me of Douglas Adams’ great trilogy in five parts, The Hitchhiker’s Guide to the Galaxy, in which the Answer to the Ultimate Question of Life, the Universe, and Everything is “42.” To be fair though, it does seem to […]

Europe’s insurers – Don’t let the compliance tail wag the GDPR dog!

From May 2018, Europe’s insurers will face strict new rules governing how client data is handled.   As yet, no one quite knows what the real impact will be on how firms go to market; however, it’s pretty clear that the rules will raise the bar significantly in terms of governance and accountability.  The General Data […]

The importance of being able (or unable) to say ‘no’

no

Courtney Carr, an Associate Consultant for DXC Australia and a fellow DXC blogger, wrote me an interesting note in response to my last blog post, and it inspired me to write this most recent one. “It’s extremely dangerous for our mental and physical health to be expected to take everything on, and almost always leads […]

Becoming an Agile organization

Agile, a concept borrowed from software development, is now helping organizations in nearly every industry become innovative in their digital transformation. Agile approaches can transform processes, management approaches and even how people do their work. Looking to make your organization Agile? Here are several ways to get started: Change culture: Agile organizations use collaborative teams […]

Empowering women in Fintech

woman-at-computer

Xchanging, a DXC Technology Company, has a long track record of service delivery in the insurance industry, transforming the paper-based operations of one of London’s oldest markets to a state of the art digital technology machine. As with most ITO and BPO providers and the administrative nature of these services, our diversity stats look very […]

Championing change with diversity of thought

I’d like to think my nomination for Innovate Finance’s Women in Fintech Power List 2017 had something to do with my work on our Digital Minds programme – championing digital transformation in the London insurance market by encouraging innovation and diversity of thought. I firmly believe that digital transformation in this market depends on cultural […]

Leadership through humility

In the book, “Humility is the New Smart,” authors Edward Hess and Katherine Ludwig examine how technology can effectively replace what was once the monopoly of the human race with robots, machine learning, artificial intelligence, neural networks (and the list goes on). Our authors suggest technology will replace 47 percent of American jobs (there is […]