How electric trains will transform the rail industry

electric train

Rail carriers are finding that the combination of electric trains coupled with computer-based transportation management systems can help them run more trains, handle increased ridership and reduce their annual power bill – sometimes to the tune of 6 percent annually. According to Patrick Mazza, coauthor of the book Solutionary Rail (2016), electricity serves nearly 25 […]

How trains are going digital

high speed train

Rail systems are finally making the digital transformation everybody’s been talking about for several years. In the United Kingdom, for example, the Thameslink now runs 24 trains an hour – an increase of 50 percent in its capacity compared to years past. Making this possible took a lot of work on the back-end. Rail carriers […]

6 ways digital technologies improve the rail passenger experience

railway-passenger-boarding-train

Rail systems have taken a back seat to airlines when it comes to focusing on customers, but that’s changing. In the United Kingdom, for instance, Network Rail has had great success in becoming more responsive to passengers. Its Putting passengers first program decentralized services and functions, creating five regions, each with its own managing director […]

Modernize your order-to-cash processes with digitisation and automation

automation-screen-imagery

Finance managers are at a crossroads. They want to lower costs, boost efficiency, and improve the cycle times of their order to cash (OTC) processes, but there’s no single path to achieve those goals. Should they stick with what they’ve got and wait for incremental updates, adding third-party bolt-ons wherever they can? Or should they […]

Rate reform is coming. Are financial services firms ready?

rate-reform

The London Interbank Offered Rate (LIBOR) serves as the benchmark reference rate for a wide range of wholesale and retail financial products, and for decades it has served as one of the most important benchmarks in the financial industry. But a series of scandals regarding IBOR manipulations has prompted financial regulatory authorities to replace LIBOR […]

Why a “design for operations” approach is essential for service-based IT

To deliver on digital transformation and improve business performance, enterprises are adopting a “design for operations” approach to software development and delivery. By “design for operations” we mean that software is designed to run continuously, with frequent incremental updates that can be made at scale. The approach takes into consideration the end-to-end costs of delivering […]

4 companies with relentless customer focus

We just returned from the Leading Edge Forum (LEF) Spring Study Tour in Seattle and San Francisco, where we met with leading companies who are rapidly evolving their businesses to meet the latest customer demands. Directed by a clear purpose, these organisations are seemingly able to evolve their business models, change their operating models, and […]

The future of tech skills training: Like an open book test

Skills development and training is a huge part of driving an organisation forward into the future, and so it’s something that I spend a lot of time and energy on. I’ve seen a bunch of stuff over the past year that leads me to expect a revolution in training when it comes to mastery of […]

Developing the 7 digital habits: Habit 7 – Quantify yourself 

quantified-self-devices

This is the last in a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. From the original article: HABIT 7 – Quantify yourself – It’s thinking Win/Win for you and the organisation – the act of measuring yourself using a fitness tracker or watch, is a good […]

7 habitudes digitales à développer : Habitude 5 – la synergie digitale

Ce billet est le cinquième d’une série inspirée d’un article du Leading Edge Forum intitulé Les 7 habitudes digitales de ceux qui réalisent tout ce qu’ils entreprennent  Selon Stephen Covey, auteur du best-seller Les 7 Habitudes de ceux qui réalisent tout ce qu’ils entreprennent, «Dans les relations, le tout est plus que la somme de […]