We are currently in the phase of building out “the Matrix,” the pervasive, intelligent, societal infrastructure that goes beyond cloud to include edge technologies, machine intelligence, AR/VR, blockchain and more. This is the shift from cloud models that are “out there” to a world where technology is embedded in absolutely everything. With this comes the […]
This is part of a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. So far in this series we’ve talked quite a bit about the changes that you can make in your own working practice to build a set of […]
In our quest for an enterprise mobility reporting tool that can tell whether devices are compliant, secure and functional, we have investigated the key considerations for such a tool and looked at Microsoft Azure Portal interfacing Microsoft EMS, aka Intune. Our conclusion for Azure Portal was that it was great for operational purposes (for which […]
Digital is not just a technical thing. In fact, I would argue that technology can sometimes distract from true digital transformation. So, what is digital? It is the ability of a business to respond to or even predict change in a way that causes minimum disruption to the business, based on information from many sources […]
This is part 5 of a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. This time we are looking at Habit 5: Digitally synergise – Foster your relationships and reputation online through collaborative tools in order to underline the Covey Synergise […]
While there are many examples of the private sector delivering disruptive digital services, most notably in the banking, hotel and taxi business, the government sector has lagged dramatically. However, as the millennial generation comes into the workforce and gets to the point where they need to use government services more frequently, there’s a tremendous opportunity […]
Our expectations for user experience are shaped by the huge consumer platforms such as Google, Apple, Facebook and Amazon, and also the devices that we access them with such as iPhones, iPads, Android phones and tablets, and the PCs or Macs we use at home. When we use these consumer devices and services, there’s no […]
Government services have a reputation for being slow and clunky and mostly paper-based. But the advent of mobile phones, analytics and agile development now makes it possible to more proactively deliver easy-to-use digital services – both for citizens and, on the back-end, for government employees. I’ve found that these kind of citizen-centric services all count […]
We live in a rapidly evolving digital world where technology makes life easier. Today, navigation systems in cars re-route drivers if a road closes for construction repairs, while insurance companies offer financial discounts by monitoring a driver’s style via a mobile phone app. At home, people are exploring artificial intelligence through Amazon’s Echo and Alexa. And our […]
Governments worldwide are struggling to digitise their processes and IT systems. Progress remains elusive because of a legacy of old, complex IT systems and bureaucracies that have built up over 30 and 40 years. More developed countries such as the US and the UK that were early adopters of IT now find themselves needing to […]
