Workplace

News, trends and technology insights for the workplace

Want a better employee experience? Give them a choice of devices.

What does nearly every single employee touch every day? It’s common, it’s valuable to the organization, but it is often overlooked. It’s the devices employees use to do their daily work, and they hold a lot of power in the employee experience. Employees are familiar with how these devices should work – expectations defined by […]

Improve the employee experience to be the employer of choice and engage your teams

In the age of the “war for talent,” it’s more important than ever to gain competitive advantage by reinventing the employee experience. Workers want to be engaged in their workplace and feel that their companies value them. That means businesses need to create a modern workplace that proves they do. Those that fail to transform […]

Preparing for a virtual desktop world

The new age of the remote employee is upon us. Close to half the workforce in the U.S. never worked from home before the worldwide healthcare crisis, Statista reports. Today, 44% work from home five days a week. Under today’s circumstances desktop virtualization will become more widespread Companies had to scramble to adapt their services […]

Checklist for business continuity with a remote workforce

Whether dealing with the current coronavirus (COVID-19) crisis or anticipating a future natural disaster, organizations need to prepare for emergencies that require employees to suddenly switch from a corporate environment to a home office. Even once the crisis arrives, organizations might have to drastically adjust their plans to address the scale required. Continuity plans must […]

The latest from DXC’s Applied AI Center of Excellence: A chatbot to help remote workers de-stress

remote work

Lee, an online personal counselor, helps employees who struggle with feelings of mild anxiety or loneliness while working from home. Rather than cope alone, they talk with Lee to destress. “You’re lonely?” Lee might say. “I’m sorry about that. Can you tell me more about how you’re feeling?” Those words might not seem surprising from […]

Remote work requirement exposes the corporate digital divide

digital divide concept

Like many others, my family and I have done our best to enjoy the unexpectedly large amount of time we have together at home due to social distancing guidelines. Adjusting to the new normal, we have relied heavily on Internet access not only for work and school, but to stay sane and keep the peace. […]

IT support automation keeps remote workforces productive

Microsoft Dynamics support

Enterprise clients have looked to automate IT support for several years. With millions of employees across the globe now working from home, support needs have increased dramatically, with many unprepared enterprises suffering from long service desk wait times and unhappy employees. Many companies may have already been on a gradual pace to exploit digital solutions […]

To improve meetings, don’t just use collaboration technologies – integrate them

connected remote team

Are your meetings like the weather? You know, everyone complains about them, but no one seems to be able to do anything about it. We’ve all endured long, boring meetings that feel endless. And we’ve all struggled through an exhausting, frantic week overfilled with back-to-back meetings. The higher your job title, the more time you […]

Digital IT support gets smarter, transforming the employee experience

IT support

When companies prioritize their digital transformation initiatives, modernizing IT support might not be at the top of the list.  But there’s nothing that creates a bigger drain on employee productivity and ultimately impacts business outcomes more than a disruption in an employee’s critical work activities, compounded by an unsatisfactory interaction with IT support and service […]

4 action steps to prepare your workforce for the future

four steps

What’s the best way to prepare for the workforce of the future? With news of Amazon, JPMorgan Chase, and others investing billions in training, you’d be forgiven for thinking the answer is simply “reskilling the workforce.” And yet, reskilling is only one part of the solution. Creating the workforce of tomorrow requires a holistic approach […]