Workplace

News, trends and technology insights for the workplace

You built a chat support channel, so where’s all the user adoption?

chat-box

In general, chat adoption rates are still not as strong as clients would like. Those who simply built a chat option with the expectation that users would adopt it by themselves are seeing between 7% to 12% of their volume via chat. Most of these organizations are doing nothing to promote chat as a support channel, […]

La culture peut manger la stratégie… mais l’expérience utilisateur dévore la culture

La citation « La culture d’entreprise mange la stratégie au petit-déjeuner » (culture eats strategy for breakfast) est attribuée au théoricien du management Peter Drucker. Et cette déclaration s’est montrée juste dans bien des déploiements de stratégies, même lesplus élaborées … Tombées à l’eau après seulement quelques semaines de leurs lancements, ces stratégies ont échoué, […]

Drones of the future will be smart (and maybe dangerous)

drones

Drones have been around for a few years now, but the truth is their usefulness largely has been limited to providing visual information to users in the form of photos and video captured by their onboard digital cameras. That’s great if you’re a photographer, need to inspect an inaccessible piece of equipment or some farm […]

Let the cloud lift your tech career

man-standing-above-the-clouds

When you write about the workplace of the future, it’s easy to focus on the jobs of the future — that is, jobs involving technologies, such as artificial intelligence (AI) and blockchain, that have yet to become common across most enterprises. Still, make no mistake: There are and will be plenty of jobs opportunities and […]

Gen Z is coming to your workplace. Feel old yet?

gen-Z-in-the-workplace

Apparently, Millennials, you’ve had your day in the sun. It goes quickly, does it not? Generation Z is just entering the work force, so prepare for an onslaught of content whose subtext is your diminishing relevance. And they say irony is dead! Inc., for example, is all over the Gen Z beat. Contributor Ryan Jenkins […]

Las personas son parte crucial de la transformación digital

Las empresas están buscando trabajadores con habilidades y experiencia en la economía digital. Desarrolladores, expertos en ciberseguridad, analistas de datos y expertos en IT son perfiles escasos, lo que obliga a las organizaciones a pagar un alto precio por nuevo talento, e invertir en mejorar la calificación de los empleados actuales, o en ambas cosas […]

5 AI jobs that can make you a star now and in the future

shooting-star

As enterprises gear up to launch or expand artificial intelligence (AI) initiatives, they are struggling with a severe and growing shortage of AI talent. This hardly is unique as emerging technologies begin to catch on and organizations seek people with the right skill sets and knowledge to leverage these new tools. For workers on the favorable […]

Adapt or die: The only constant in technology is change

dodo-bird

Here’s a list of 10 companies. See if you can guess what they have in common. AOL Yahoo! Geocities MSN Netscape Excite Lycos Microsoft American Greetings Infoseek So how are these companies linked? They were the 10 most-visited web properties in 1998, according to Media Metrix. Now here’s another list of companies, this from Comscore […]

AI use cases, job opportunities set to explode this year

AI-growth

Artificial intelligence (AI) already is changing industries across the world, from manufacturing to healthcare to technology to retail. But the changes really are just beginning; AI’s infiltration of every aspect of our economy, culture, and personal lives will only intensify and accelerate. Forbes contributor Bernard Marr predicts five significant developments/trends on the AI front this […]

Loi sur l’égalité salariale : les dividendes de la justice

DXC Technology et Beqom organisent un petit déjeuner le 15 mars 2019 sur la loi Pénicaud d’égalité H/F et le calcul de son index. L’inscription est gratuite pour les professionnels des ressources humaines. Dernières places disponibles. L’une des principales mesures du gouvernement pour lutter contre le sexisme au travail vise à s’attaquer résolument aux écarts […]