Workplace

News, trends and technology insights for the workplace

The next wave of chatbots will be smarter

Sculptures-at-table

Chatbots no longer can be considered a future technology. Across a number of industries — including financial services, retail, and travel — chatbots are being deployed today to interact with customers and clients. But today’s chatbots are relatively, how shall I say this, unevolved. (Sorry, chatbots reading this!) Sure, they can save enterprises money by […]

Five trendy healthcare tech titles to watch

stethoscope

Is your CIO or CTO title enough to impress in the scorching hot healthcare technology industry ? Probably so, but the dynamic nature of the sector has spawned a totally new set of leadership titles that are more relevant to laser-focused industry subsets. I’m always suspicious of what the half-life is of these new titles […]

Réseaux sociaux en entreprise : source de distraction ou outil de productivité ?

Bonne nouvelle pour les employeurs : le lieu de travail est encore fait pour travailler. Cela semble évident, mais compte tenu de l’affluence des appareils mobiles dans les milieux de travail, certains dirigeants froncent les sourcils. Les réseaux sociaux, accessibles depuis nos terminaux mobiles, sont souvent considérés comme étant « L’élément perturbateur ». Toutefois, suite aux lancements récents […]

A successful digital collaboration transformation starts with your users

Team-on-Beach

An increasingly globalized workforce, the consumerization of IT and ongoing cost pressures have forced business leaders to reimagine how employees work, communicate and collaborate. Digital collaboration addresses these challenges, making it possible for employees, partners and customers to interact across the workplace and eliminate islands of disconnected systems and tools. Enterprises are embracing the move to […]

How AI can make Inbox Zero more attainable

Three-Mailboxes

Busy people receive hundreds of emails a day. Conversations that 20 years ago would have been done face-to-face have morphed into loosely coupled emails, instant messages and texts, PowerPoint presentations, Skype meetings and, yes, even a few phone calls. And while electronic communications has made collaboration across global teams possible, it has not always improved […]

T is for Twenty-First Century Digital

This post is part of a series, “Digital: From A to Z,” that explores what it means to be digital. What’s in your A to Z of digital? Find me on Twitter @Max_Hemingway or leave a comment below. The term Twenty-First (21st) Century Digital applies to the current century and how you are using digital to better your organisation and […]

Off the beaten path: A digital journey in India

Comms Tower

Recently, I had the opportunity to attend a customer event in India. Having not been focused on the domestic market in India for quite some time, not only was I excited at the opportunity to be back where I started my career 23 years ago, but I was also excited at this opportunity to listen […]

Carriers collaborating to improve mobile security

Mobile-Parts

One of the biggest challenges for enterprise IT managers today is securing mobile devices. While the major obstacles to mobile security (as all IT pros know) are users, technology vulnerabilities also play a part in making mobile devices a risk to enterprise networks and data. That’s because users often are forced to jump through multiple […]

Why digital transformation makes sense for every business

It’s time for companies to accept that digital transformation has become both mandatory and inevitable. Going digital won’t turn your business into an instant industry giant, but by embracing the digital revolution, business leaders can create new ways of connecting their people, data and processes to create value for customers. It’s a continuous cycle of […]

When the office snitch is a machine

Hooded-Figure-Spying

Workplace surveillance has been a controversial subject for as long as there have been workplaces. Advocates of surveillance insist that it is essential for productivity, quality control, and (in some cases) safety. Further, they’ll insist, employees have no inherent right to privacy at work. Opponents of workplace surveillance argue that the practice actually is counter-productive; employees […]