Workplace

News, trends and technology insights for the workplace

Ignite your career with multimedia communication skills

video-conference-at-work

In a workplace where automation and artificial intelligence (AI) increasingly are taking over tasks traditionally performed by humans, it is imperative that employees build “competencies in areas that machines will be unlikely to tackle effectively,” as the World Economic Forum advises. Those include: Adaptability Creativity Complex problem solving Critical thinking Emotional intelligence The ability to […]

3 ways to advance your IT career, and 3 ways to undermine it

at-a-crossroads

This is a glass-half-empty, glass-half-full sort of blog post — featuring three suggestions for how you can get your IT career to the next level and three warning signs that your career is dead in the water. Let’s start with the good stuff, from CIO contributor Paul Heltzel, who compiled a list of 15 things […]

Le changement : disruptif mais humain

crowd-forming-hands

Par Mattis Vimard, consultant Digital Strategy, DXC Technology D’après une étude de 1995, menée par la Harvard Business Review, 70% des changements organisationnels n’atteindraient pas leurs objectifs. Plus de vingt ans après ce constat, la vision de l’entreprise s’avère encore éloignée des aspirations individuelles des collaborateurs. Les résistances aux changements restent l’un des principaux freins […]

5G is coming, but the cloud is not going away (yet)

4G-to-5G-networks

The pixels had barely dried on my recent blog post about all the high-paying cloud jobs available now and in the future when I stumbled across a Forbes column speculating that 5G “could kill the cloud.” Investment advisor Jon Markham argues in his Forbes piece that “5G is so fast that it changes what is […]

You built a chat support channel, so where’s all the user adoption?

chat-box

In general, chat adoption rates are still not as strong as clients would like. Those who simply built a chat option with the expectation that users would adopt it by themselves are seeing between 7% to 12% of their volume via chat. Most of these organizations are doing nothing to promote chat as a support channel, […]

La culture peut manger la stratégie… mais l’expérience utilisateur dévore la culture

La citation « La culture d’entreprise mange la stratégie au petit-déjeuner » (culture eats strategy for breakfast) est attribuée au théoricien du management Peter Drucker. Et cette déclaration s’est montrée juste dans bien des déploiements de stratégies, même lesplus élaborées … Tombées à l’eau après seulement quelques semaines de leurs lancements, ces stratégies ont échoué, […]

Drones of the future will be smart (and maybe dangerous)

drones

Drones have been around for a few years now, but the truth is their usefulness largely has been limited to providing visual information to users in the form of photos and video captured by their onboard digital cameras. That’s great if you’re a photographer, need to inspect an inaccessible piece of equipment or some farm […]

Let the cloud lift your tech career

man-standing-above-the-clouds

When you write about the workplace of the future, it’s easy to focus on the jobs of the future — that is, jobs involving technologies, such as artificial intelligence (AI) and blockchain, that have yet to become common across most enterprises. Still, make no mistake: There are and will be plenty of jobs opportunities and […]

Gen Z is coming to your workplace. Feel old yet?

gen-Z-in-the-workplace

Apparently, Millennials, you’ve had your day in the sun. It goes quickly, does it not? Generation Z is just entering the work force, so prepare for an onslaught of content whose subtext is your diminishing relevance. And they say irony is dead! Inc., for example, is all over the Gen Z beat. Contributor Ryan Jenkins […]

Las personas son parte crucial de la transformación digital

Las empresas están buscando trabajadores con habilidades y experiencia en la economía digital. Desarrolladores, expertos en ciberseguridad, analistas de datos y expertos en IT son perfiles escasos, lo que obliga a las organizaciones a pagar un alto precio por nuevo talento, e invertir en mejorar la calificación de los empleados actuales, o en ambas cosas […]