A 12-point framework for operational resilience

Businesses today must take a new approach to operational resilience so that they can be more adept at anticipating disruptive events and agile in responding to and recovering from them. In a world where risks and compliance requirements rapidly expand and evolve, it’s not a question of if there will be a disruption to your […]

Testing as a Service: a better way to test applications

There’s a better way to test the software applications powering your latest business services. It’s called Testing as a Service. TaaS helps to improve the quality of your applications in a way that’s faster, more scalable, simpler and cheaper than traditional testing approaches. The need for a better, faster and more cost-effective way of testing […]

Facing data scientist shortage, organizations turn to ML automation and embedded analytics

people and automation concept

Data-driven insights are wholly dependent on the ability of enterprises to collect and analyze data for actionable information about customers, markets, product development, and operations. Up until recently this has meant hiring data scientists who know how to create machine-learning algorithms, build predictive computing models, integrate data from multiple sources (including unstructured data), and uncover […]

4 ways enterprises benefit from private wireless

wireless network

Mobile devices such as smartphones, laptops, tablets, and augmented-reality (AR) headsets have made wireless networking essential to enterprise business. So too has the proliferation of networked devices – the Internet of things (IoT) – many of which rely exclusively on wireless networks to transmit valuable customer and operational data. But as the sheer number of […]

The latest from DXC’s Applied AI Studio: A chatbot to help remote workers de-stress

remote work

Lee, an online personal counselor, helps employees who struggle with feelings of mild anxiety or loneliness while working from home. Rather than cope alone, they talk with Lee to destress. “You’re lonely?” Lee might say. “I’m sorry about that. Can you tell me more about how you’re feeling?” Those words might not seem surprising from […]

10 ways insurers can — and should — adapt their business models now

The insurance industry is in the midst of a brutal stress test, due to the current environment. The loss of customers who become unemployed, already an issue, is likely to worsen. Some insurance products may become uneconomical. And many insurers will come under pressure to reduce their spending. Given this fast-changing business environment, insurers need […]

The future of retail banking: Frictionless, personalized, cohesive

office building exterior

Following this year’s extraordinary events, our retail bank partners have been asking to rapidly implement contactless solutions that minimize touch points for customers. Current circumstances aside, research indicates that contactless is just one part of the future retail banking landscape. In the long term, banks will grow their customer bases and portfolios by offering frictionless […]

Remote work requirement exposes the corporate digital divide

digital divide concept

Like many others, my family and I have done our best to enjoy the unexpectedly large amount of time we have together at home due to social distancing guidelines. Adjusting to the new normal, we have relied heavily on Internet access not only for work and school, but to stay sane and keep the peace. […]

Deploying digital capabilities in healthcare: Do more with what you’ve got

Pulse Series: As part of the 21st Century Series on Australian Healthcare, David Pare, CTO for DXC Healthcare and Life Sciences in Australia and New Zealand, will focus on news, start-ups and developments within the industry — what’s happening, what’s being done to drive innovation, and what’s new or newsworthy. Years of underinvestment in healthcare IT […]

Driving operational excellence through automation in the utilities sector

utilities sector

At a time when energy commodity prices are at all-time lows, operational excellence has become a necessity for utilities to remain competitive. Tight profit margins combined with recent significant shifts in power system supply and demand fundamentals have increased the urgency for utilities to invest in automation with an aim to achieving operational excellence. This […]