10 books I’d recommend to my younger self

In H.G. Wells “The Time Machine”, the Time Traveler comes back from the future to take 3 books from a bookshelf in their study to return to the future. The reader (or viewer of the film) is left guessing which 3 books have been taken from the bookshelf and how they will shape the future. Thinking about […]

Do you know the impact of disruption to your business — and are you ready for it?

business disruption DXC Blogs

Being underprepared has consequences. Senior executives are frequently shocked by how quickly a problem can turn from a minor nuisance into an event that consumes and defines the company for years to come. This explains why companies engulfed by  crisis often underestimate the final cost by five to ten times. In today’s business environment, it’s not a […]

Automating AI to make enterprises smarter, faster

automating AI DXC Blogs

Artificial intelligence (AI) and machine learning are in the process of transforming the economy, the workplace and the home. We already see it in the form of Siri, Google Assistant, Alexa, Nest, Pandora, chatbots and other technologies used by millions of consumers and workers every day. Throw in self-driving cars, robots and smart drones — […]

The digitalization of real estate management

digital real estate management DXC Blogs

When it comes to “digitalization” of real estate management, there are appropriate implementation strategies and approaches that businesses should be aware of  — and some are already adopting. For example, real estate tenants, owners and operators increasingly use digital marketplaces to communicate. These marketplaces range from complaint management solutions to craftsmen portals and platforms that allow full communication […]

Negative consequences of IoT could extend beyond cybersecurity

Last week, the U.S. Government Accountability Office (GAO) published a 78-page technology assessment of emerging Internet of Things (IoT) technologies and their implications. Internet of Things: Status and Implications of an Increasingly Connected World was conducted at the request of Congress, and involved a review of current literature and expert input. Report authors named information security as […]

How many servers do you need for your cloud?

cloud servers DXC Blogs

One of the neat things about cloud, as a user, is that you don’t have to worry about how many servers you need. Need some more? Just spin them up. No fuss, no muss. But what about when you’re the cloud architect? You know — the guy or gal who must buy the servers that make up […]

Raising your Analytics IQ

Rapid innovation and productivity breakthroughs require an accelerated digital transformation strategy that brings together people, business processes, advanced analytics, artificial intelligence and new human-to-machine interaction technologies. Stakeholders across the organization must commit to enhancing insight-driven decision-making capabilities, leading cultural changes and applying systematic approaches to optimize business intelligence and data warehouse environments. Cost savings should be leveraged to deploy advanced […]

Lean Change: A unique approach to managing change at speed

Lean Change Management

Those who have been around long enough have likely heard stories of large organisations spending millions (or even billions) of dollar on projects that provided very little in the way of benefits. This is often due to the disruptive nature of new technology emerging during the project’s lifespan. These can be very painful and costly exercises […]

Safeguards and the move towards increased automation

There are many apps available to help us automate basic tasks on our mobiles and computing devices. When choosing these tools, we often read reviews and then download the app, set it up, then let it run its tasks accepting that it will carry out our requirements. But what happens when there is an issue? […]

Delivering better customer service through better project/program management

“Customer service” — along with “value-add” or “quality assurance” — is one of those traditional phrases that can remind us of a different era. Whilst the focus on customer service has changed in recent years, I argue it is still needed, and many organisations suffer from a lack of customer service design and understanding. One […]