Developing the 7 digital habits: Habit 7 – Quantify yourself 

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This is the last in a series of posts that were prompted by an article written by the Leading Edge Forum entitled The 7 Digital Habits of Highly Effective People. From the original article: HABIT 7 – Quantify yourself – It’s thinking Win/Win for you and the organisation – the act of measuring yourself using a fitness tracker or watch, is a good […]

Old password habits die hard … if they ever die at all

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If there’s anything that security and IT teams hate more than managing credentials, I certainly can’t think of it. Users hate having to manage their passwords and they tend to do so poorly. And that, in turn, leads to password reset request calls — among the most costly of helpdesk service call types. (By the […]

Robotics process automation: You might be doing it wrong

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Robotics process automation (RPA) has the potential to save companies significant amounts of money by shifting mundane, repetitive tasks, such as data extraction or data translation, from humans to robotic software agents.  In fact, the McKinsey Global Institute estimates that half of the activities that workers are currently paid $15 trillion in wages to perform […]

Hybrid digital workforce: The future way of working

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There is huge focus in the business process services (BPS) industry on using robotic process automation (RPA) and artificial intelligence (AI) to create a hybrid digital workforce to drive increases in productivity and add value, but what does this actually mean on the ground? According to published findings, a third of global jobs may be […]

How to ensure your employees fail in the workplace of the future

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As artificial intelligence (AI), machine learning, robotics, and other intelligent technologies transform the workplace, enterprise employees are being told they must become highly adaptable and be committed to learning throughout their careers to ensure their relevance. Likewise, enterprise leaders are advised that success in the fast-moving digital economy relies on their ability to harness the […]

Survey: Companies poised to go all-in on digital transformation in 2019

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Digital transformation weaves information and automation into the fabric of every interaction an organization has with customers, partners, employees and processes. This requires new tools, communities, and ecosystems built on a technology platform that allows the right information to flow freely and to the right people. For the last few years, many companies have been […]

Wheel of Fortune: Don’t let your data backup services land on bankrupt

Data backup is one of those daily tasks that resembles Wheel of Fortune. If a backup fails occasionally or you forget to swap media once in a while, the odds are good that the spinner on your wheel of fortune won’t cost you anything. Until the day it settles on “bankrupt,” and all those occasional […]

7 dimensions of change in the digital workplace

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Upgrade workplace technology: check. Modernize infrastructure: check. Adjust to new workforce: check. Overcome resistance to new ways of working: check. Adjusting to digital transformation’s impact on the workplace and workers is, well, a lot of work. A lot of change. And it’s essential to understand that workplace transformation will only deliver expected business benefits when […]

Cyber reference architecture: A security backbone for the enterprise

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At the heart of digital transformation is data. The importance of protecting this critical business asset is bringing cyber security into sharp focus in the boardroom as well as the data center. In the past, an enterprise’s cyber security team focused on IT security risks and threats, with little reference to business risks, objectives and […]

“Ethical” AI is a great idea, but is it possible?

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Concerns about “evil” machines have been around about as long as the science fiction genre, but these fears have taken on added urgency in recent years as machines that can think and act have become increasingly commonplace. Yet there are no inherently “evil” machines. Instead, the conclusions drawn (and actions taken) by AI-powered systems and […]