Accelerate the digital transformation agenda with AI

digital-acceleration

Rapid innovation and productivity breakthroughs require an accelerated digital transformation strategy that melds people, business processes, advanced analytics, and new human/machine interaction technologies. Today, it is the supervised machine learning segment of AI that is generating the most economic value. But as digital transformation accelerates, the abundance of data that AI can consume will drive […]

Data science and social good: Stronger communities, better healthcare

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This is the first part of a two-part series that explores connections between advanced analytics and corporate responsibility. If businesses can use analytics to calculate millions of credit scores, predict churn rates and accurately project sales growth, then shouldn’t data science also have the potential to help us address societal challenges with facts and insights? […]

Hybrid digital workforce: The future way of working

future-workplace

There is huge focus in the business process services (BPS) industry on using robotic process automation (RPA) and artificial intelligence (AI) to create a hybrid digital workforce to drive increases in productivity and add value, but what does this actually mean on the ground? According to published findings, a third of global jobs may be […]

How to ensure your employees fail in the workplace of the future

failed-ideas

As artificial intelligence (AI), machine learning, robotics, and other intelligent technologies transform the workplace, enterprise employees are being told they must become highly adaptable and be committed to learning throughout their careers to ensure their relevance. Likewise, enterprise leaders are advised that success in the fast-moving digital economy relies on their ability to harness the […]

“Ethical” AI is a great idea, but is it possible?

idea-with-question-mark

Concerns about “evil” machines have been around about as long as the science fiction genre, but these fears have taken on added urgency in recent years as machines that can think and act have become increasingly commonplace. Yet there are no inherently “evil” machines. Instead, the conclusions drawn (and actions taken) by AI-powered systems and […]

Predictive evaluations: Using AI to reward (or punish) employees for future performance

predictive-ai-visual

Human resources professionals are (or soon will be) using artificial intelligence (AI) to recruit and interview job candidates, to measure an employee’s value, and to conduct performance assessments. The next step — which some companies are already taking — is to use AI to assess not past, but expected future performance. From Bloomberg‘s Rebecca Greenfield: Using […]

Tips for building a culture of innovation

innovation-building-blocks

Organizations remain competitive by continually improving performance in business-critical ways. That’s why disruptive technologies such as the internet, wireless networking, mobile devices, and automation are invaluable: They allow enterprises to do something dramatically better than they were doing it before, such as making it easy for consumers to purchase goods and services without visiting a […]

3 ways artificial intelligence can improve your cyber security today

three-fingers

Although they are in their infancy, cyber security systems based on artificial intelligence (AI) have great potential for combatting cybercrime. By using AI, we can now design, train and test intelligent cyber systems that are more robust, adaptive and responsive than humans could ever hope to be. Let’s look at a few scenarios where AI […]

Can AI help workers break free of their cognitive shackles?

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One of the biggest challenges facing enterprises as artificial intelligence (AI) and other intelligent technologies invade the workplace is how to help employees adapt. For many workers, especially older ones, learning how to work with intelligent technologies — not just as tools but as collaborators — may be difficult. Then there are the employees who are […]

How the 2019 digital trends impact Asia – Part 2

DXC recently released six digital trends that will drive the market in 2019. In my previous post, I addressed three trends that center around “data gravity.” In this post, I want to tie together the other three trends: Enterprises adopt next generation IoT platforms. Enterprises enter an age of information enlightenment. Enterprises redesign customer experiences […]