By using artificial intelligence and biometrics we can envision a world where time-consuming and frustrating airport security lines are replaced by automated identification systems that make it possible for passengers to breeze through with much less hassle. Remember back in the 1980s when people used to wait in hour-long lines to have their checks cashed […]
Like other industries, the travel and transportation space is undergoing massive changes brought on by digitally-enabled customers and advanced technology. Transportation companies need to change their thinking beyond optimizing runs and work toward creating a connected transportation platform that provides a 360-degree view of the journey. The path to success is spelled out in the […]
One of the great challenges and opportunities of the 21st century will be to sort out what human beings do best and what’s better left to machines and artificial intelligence (AI). How can airports best leverage AI? In many ways, AI picks up where analytics leaves off. With analytics, organizations collect and analyze data so […]
How can operations that function primarily as brick-and-mortar enterprises excel in an era when digital companies win big? This is the big question facing airports today. To find an answer, it’s worth looking at Amazon as a case study. Sure, Amazon started by selling books, but over time it has evolved into a complete digital […]
Imagine never missing a flight again. Imagine a connected world where location services can determine that you may have lost track of time and are eating lunch a short three-minute walk from the departure gate. The airline is now able to track you and alert you personally that there’s still time to make the flight. […]
