How to introduce advanced engineering techniques into your application development process

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by Stan Leong and Dar Suy If your organization’s back-office business processes need serious engineering help, you’re not alone. Many enterprises have processes that no longer execute as designed, requiring time-consuming and costly manual adjustments and corrections. Other processes have grown so complex that they’re causing bottlenecks. Your organization may also be generating huge amounts […]

How to deploy agile process automation to simplify your back office

By Dick Steiner If your organization is like many, your back-office business processes need help. Some of these processes may no longer be executing as designed, requiring time-consuming (and costly) manual adjustments and corrections. Others may have grown over time to become so complex, they’re actually bottlenecks. Fortunately, a new approach to process automation can […]

Catching up to ambition: What is your automation agility aspiration?

By Lisa Vincent-Morrison Business process automation always starts with the customer. Customers are at various stages of their digital transformation journey, particularly with regard to their business processes. They are seeking that different, innovative prioritization of what brings speed to value. Aren’t you? Historically, business process services (BPS) and outsourcing were rather transactional. BPS handled […]