Artificial intelligence (AI) initiatives ideally should start as pilot projects of limited scope. This allows enterprise IT pros and involved employees to learn quickly through trial and error, thus minimizing the impact of mistakes and enabling the creation of best practices for large-scale AI rollouts. Alas, problems can persist or arise even after an AI […]
While many companies are interested in applying artificial intelligence (AI) and machine learning (ML) to help their businesses transform and innovate, few have an appetite for a lengthy project or a large initial investment. But when companies can see meaningful value in six to eight weeks, they are more likely to expand their usage of […]
Integrating artificial intelligence (AI) into your enterprise takes a lot more than registering a bunch of shared devices with Alexa for Business. AI initiatives require a purpose and strategy if they’re going to succeed in the long run. Here are five steps that are essential when preparing an organization to implement and leverage smart machines […]
With most innovative technologies, at some point in the solution evolution there’s a tipping point from “this is cool” to “there are real business outcomes to gain.” We are now seeing that shift with artificial intelligence (AI) and machine learning (ML), especially in three major use case patterns: 1. Customer care When it comes to […]
Airline workers have it tough. A new generation of voice-driven software bots promises to make their work easier. Airline employees, whether pilots, flight attendants or maintenance/repair/overhaul (MRO) technicians, are often called on to perform challenging tasks — and in a hurry. Think of a pilot dealing with mechanical failure, a flight attendant who can’t make […]
Organizations with a high “Analytics IQ” have strategy, culture and continuous-improvement processes that help them identify and develop new digital business models. Powering these capabilities is the organization’s move from ad hoc to operationalized analytics. Seamless data flow Operationalized analytics is the interoperation of multiple disciplines to support the seamless flow of data, from initial […]
Artificial Intelligence (AI) and Machine Learning (ML) are rapidly evolving to help companies with both digital transformation and innovation. There has been a lot of hype and discussion about these topics, and, in a very short time, we have moved the conversation from “AI is cool” to “AI can drive specific business outcomes.” Experience has […]
One of the guiding principles of technology innovation is that any new product should be there to adapt and support the human user not vice versa. The notion of robots taking away jobs is frightening, especially given the dire predictions that have been made about how automation will replace millions of workers, particularly those in […]
Artificial intelligence (AI) is not a future technology. It’s here, right now! That means organizations are eagerly trying to find AI workers who can help them launch initiatives that can leverage the power of smart machines and algorithms capable of learning and making decisions. From governments and global mega-corporations to SMBs, enterprises of all sizes […]
In contrast to the popular belief that technologies such as AI are going to leave skilled and unskilled workers high and dry, recent research into the effects of automation indicate it can lead to increased demand, creating new job opportunities. But without the right enterprise building blocks in place your organisation will not be able […]
