5 tips to deliver enhanced digital customer experiences in retail

Consumers have been conditioned by Amazon to expect high service levels, easy-to-use interfaces and customized buying experiences. Much has been written about retailers striving to provide an omni-channel experience across multiple platforms and recent IDC data backs up the need. Some 71 percent of consumers prefer omni-channel retailers and those retailers now account for 35 […]

3 astuces pour rendre votre magasin plus attrayant aux yeux de la génération Z

woman-shopping

À bien des égards, il est contre-intuitif de dire aux distributeurs qu’ils doivent passer plus de temps dans leurs magasins physiques. Les consommateurs ne font-ils plus d’achats en ligne ? Pour autant même si les ventes en ligne ont augmenté, elles ne représentent encore qu’environ 15% de l’ensemble des ventes au détail. Aujourd’hui, nous constatons […]

Three tips to make your physical store more attractive to Generation Z

woman-shopping

In many ways it’s counterintuitive to tell retailers they have to spend more time on their physical stores. Aren’t more people shopping online than ever before? But as much as online sales have grown, it still only represents about 15 percent of all retail sales. Today, we’re finding that people don’t always want the quickest, […]

Three ways to improve the retail store customer experience

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Walk into a typical retail store and more than likely you will be bombarded by piles of merchandise. And to make matters worse, there’s often nobody available to help you wade through all those products. How many times have you been in a store only to hear the common refrains: “You have to go the […]

Elevate in-store shopping and build customer intimacy with geomatics

in-store-retail

When your core business is to sell, sell, sell, you need to know what and why your customers want to buy. Online retailers have proven quite adept at getting to know their customers’ whats and whys. Using that information to build better customer relationships is a proven value, but the industry is still trying to […]