How AI is revolutionizing business process transformation

AI-and-business-process

The rise of artificial intelligence (AI) to drive business value has been truly incredible in recent years. Enterprises that recognize the power of AI and know how to effectively apply it to their business can reap significant rewards in a quickly evolving and hyper-competitive marketplace. Just a few years ago, analytics was all about gaining […]

2 new business processes key to GDPR compliance

With the rise of the European Union’s General Data Protection Regulation (GDPR), your customers’ personal data is about to gain a great deal of value. As that happens, your organization will need not only new technologies, but also new processes and behaviors. We’ve all become more active users of the internet and mobile channels. As […]

What CIOs should know about the buyer journey

You’re stuck in a conference room with a bunch of sales and marketing types discussing how they’re looking to use their new marketing technology toys to drive incremental revenue and keep the promises they made to you about ROI. You want to contribute to the conversation but then it turns to the “customer/buyer journey,” and […]

The marriage vows of technology and banking

Banking

As of 2015, U.S. banks have stored data equivalent to 275 billion MP3s. Drifting through a vast ocean of data are credit card histories, banking transactions and personal customer profiles among other pieces of sensitive information. Banks are under tremendous pressure to collect, store, manage and protect this critical data, and that’s what makes information […]

Beyond off-shoring: Robotic Process Automation (RPA)

Robotic Process Automation RPA

In recent years, Business Process Outsourcing (BPO) and Robotic Process Automation (RPA) have often been discussed in the same forums. BPO and off-shoring have been widely used by businesses to reduce back office and operational costs through the use of low-cost labour markets. Now RPA is being seen as the way to continue the drive for […]

Digital strategy: Why compromise?

In the first of four posts about how to accelerate your enterprise’s digital journey, we discuss how to meet the demands of your digital business through rapid provisioning of SAP resources. Organizations must continuously capitalize on market opportunities and adjust to market disruptors with new solutions, business models and revenue streams. Time to market is increasingly important, not just […]