Using content-as-a-service for internal street cred

buckets

I know first-hand that many homes have a basket of dozens of socks that have no match. None of us know how this can possibly happen. It’s almost a statistical and physical impossibility that this variety of orphan socks can have no identifiable mate in the house. My experience with organizing enterprise content is much […]

3 tips to create a beautiful ServicePortal in ServiceNow

This blog was originally published by Fruition Partners. Since then, Fruition Partners has become the ServiceNow practice within DXC Technology. Since the Helsinki release, a Service Portal is available in ServiceNow. It is an alternative to the Content Management System (CMS), providing an even better user experience. It is ready to use and can be […]

3 steps to prepare your service catalog migration from CMS to service portal

This blog was originally published by Fruition Partners. Since then, Fruition Partners has become the ServiceNow practice within DXC Technology. At some point you might want to migrate your ServiceNow CMS to Service Portal to use all the great functionalities it offers. You have a lot of scripts (Catalog client script, Catalog UI policies, …) […]

The Role of Telemedicine in Digital Transformation

Responding to my last blog, an astute reader asked (I paraphrase): “Where do you think telehealth comes into play with bundled payments, alternate payment models, and chronic disease management? And most importantly, who should foot the bill for the infrastructure? The payer or the providers or some creative collaboration between the two?” It’s an important […]

What’s Holding Large Practices Back from Committing to CCM? Seeing Opportunity vs. Disruption

Despite the potential benefits of improving overall patient care and the incentives offered, the CMS initiative for patients with multiple chronic conditions – chronic care management (CCM) – has so far not won over many large physician practices. By Lisa R. Esch, Chief Population Health Innovation Officer, CSC Healthcare providers are, of course, well aware […]