How AI can enable workplace collaboration

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Few industries and professions will remain unaffected by artificial intelligence (AI), machine learning, robots, and other emerging technologies. On the downside, this means entire categories of jobs already are in the process of being outsourced to automation or algorithms. On the upside, these technologies are expected by some experts to create more new jobs than […]

Why email still isn’t going away

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Technology and culture pundits have been predicting the demise of email for years. In this article from 2007 titled “The Death of E-Mail,” Slate‘s Chad Lorenz wrote, “You could chalk up the decline of e-mail to kids following the newest tech fads. You’re not cool if you’re not on Facebook or MySpace, and everyone wants […]

Workplace of the future is here, and it belongs to the agile and adaptive

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A recent article on the Business Insider website contained some great career advice, yet the piece also contains a pair of flawed inherent premises, both of which are hinted at in the headline: “7 skills all young people need to survive the future of the workplace.” Let me be clear: The advice presented by Charlotte Edmond […]

Even the best remote collaboration tools are useless without effective team leadership

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I’ve written a lot over the past few years about workplace collaboration and how the right technology tools can help enable enterprise teams to be productive, no matter where various members are located. And while it’s vitally important to choose collaboration platforms that best enable productivity, successful collaboration among colleagues who are working here, there […]

Enterprises that use automation, AI, to slash payroll may regret it

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The most common argument against the dire predictions that automation, artificial intelligence (AI), machine learning, cognitive computing, natural language processing, and robots will lead to massive job loss — which already is happening and will continue to do so — is that these technologies will liberate workers from the drudgery and menial aspects of their  […]

The payoff enterprises expect when they indulge their employees’ tech preferences

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Prior to the influx of smartphones, tablets, and other consumer devices into the workplace, enterprise IT and business leaders made top-down decisions regarding which technologies would be used by employees — who typically had little or no input — to do their jobs. Consumerization rendered that approach as obsolete as a pager. Enterprises today must […]

Fueling collaboration through workplace design

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With so many collaboration tools available, it’s often difficult for enterprise decision-makers to choose the one that will work best for their employees. One good way to avoid making a bad purchase or commitment is to seek employee input before choosing a collaboration platform. You can have what you believe to be the best collaboration […]

Most employees use mobile apps to do their jobs, not to goof off

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Mobile enterprise employees really are using their devices for work — well, for the most part. A new survey of more than 650 enterprise employees in the U.S. and Western Europe by analyst firm CCS Insight reveals that productivity apps generally are the most widely used mobile apps at work, with Microsoft’s Office 365 (used by […]

How AI can make Inbox Zero more attainable

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Busy people receive hundreds of emails a day. Conversations that 20 years ago would have been done face-to-face have morphed into loosely coupled emails, instant messages and texts, PowerPoint presentations, Skype meetings and, yes, even a few phone calls. And while electronic communications has made collaboration across global teams possible, it has not always improved […]

Why digital transformation makes sense for every business

It’s time for companies to accept that digital transformation has become both mandatory and inevitable. Going digital won’t turn your business into an instant industry giant, but by embracing the digital revolution, business leaders can create new ways of connecting their people, data and processes to create value for customers. It’s a continuous cycle of […]