Advanced CRM for retail

This blog was originally posted by UXC Eclipse. Since then, UXC Eclipse has become the DXC Eclipse practice within DXC Technology. Are you getting the most out of your CRM solution? Most retailers only use CRM systems to track client purchases and conduct email marketing campaigns. But advanced CRM concepts offer so much more – […]

Cómo el día a día puede matar a la innovación

Durante décadas, me han secuestrado en reuniones de estrategia de altos directivos que concluían con una apelación a “centrarse en las competencias básicas”, para evitar la fragmentación. Entendiendo el principio, pero familiarizada como estoy con el caos, nunca me he sentido realmente cómoda con él. Muchos directivos son demasiado rígidos, en la definición de sus […]

How core competencies can kill innovation

plush toy

For decades, I’ve been held hostage in executive strategy meetings where senior management pounded away at “sticking to our core competencies” so as to avoid the risk of fragmentation. I understood the principle but, having a thriving-on-chaos personality, I was never really comfortable with it. Many senior managers are too rigid in their definition of […]

How Microsoft Dynamics 365 and AppSource are helping to enable personalized healthcare

Technology is enabling digital transformation in the healthcare industry, allowing providers to deliver more personalized care. At Tribridge, a DXC Technology Company, we leverage Microsoft Dynamics 365, Azure and AppSource as technology and distribution platforms to offer Health360, a consumer-centered population health solution that enables healthcare organizations to provide truly personalized care experiences. Our path […]

Putting the customer at the center of your business with Microsoft Dynamics


Customer expectations are constantly rising. Customers know and understand that companies can collect comprehensive information about their purchasing habits and preferences. In return, they expect companies to use that data to provide personalized offerings and experiences. Businesses that fail to deliver these will find it increasingly hard to compete. What’s holding businesses back? Most businesses […]

Outcomes-based pricing: Done right. Win deals.

cloud market 2016 CSC Blogs

The potential for outcomes-based pricing has become a primary area of focus for business process services (BPS) commercial contracting. Clients and outsourcers alike have a keen interest in exploring how to make this approach work. Done right, this can be a differentiator in a winning deal, with benefits accruing to both parties. However, the majority […]

Leveraging CRM technology alongside an EHR to transform healthcare

This blog was originally published by Tribridge. Since then, Tribridge has become the DXC Eclipse practice within DXC Technology. If you ask most physicians, they’ll tell you that electronic health records (EHRs) mean hours of data entry that result in huge productivity losses – some estimate up to 30 percent and diminished patient relationships. When doctors […]

Microsoft Dynamics 365 and the cloud: Your questions answered

This blog was originally published by Concerto Cloud Services. Since then, Concerto Cloud Services has become DXC Concerto, the mid-market cloud offering within DXC Technology. For cloud, the “train has left the station.” In the Microsoft Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) world, that means the next generation of enterprise software from Microsoft […]

Créez de la valeur avec le témoignage de vos clients et Microsoft Dynamics CRM

Dialoguer avec vos clients doit se faire le plus souvent possible. Cela vous donne un grande opportunité de les fidéliser encore plus. Enchantez vos clients par une écoute régulière et des réponses adaptées pour vous améliorer et créer une fidélisation chaque jour renforcée. Il est important que votre solution CRM soit une aide au quotidien […]

Optimisez la planification de vos interventions avec Microsoft Dynamics CRM

Gérez efficacement, suivez simplement et optimisez la planification de vos personnels qui interviennent sur le terrain.   L’organisation a besoin de disposer d’une assistance pour une gestion du service client. Il est souvent complexe de réconcilier des différentes contraintes liées à cette activité.  Il est important que votre solution CRM soit une aide au quotidien […]