Enterprise success in AI requires committed leadership

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Artificial intelligence (AI) initiatives ideally should start as pilot projects of limited scope. This allows enterprise IT pros and involved employees to learn quickly through trial and error, thus minimizing the impact of mistakes and enabling the creation of best practices for large-scale AI rollouts. Alas, problems can persist or arise even after an AI […]

An action plan for upskilling your workforce

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I’ve written a few times in the Workplace of the Future blog about the importance to enterprises of investing in upskilling their employees. Helping your current workers gain new skills is a great way to bridge the talent  gap that makes it so hard for digital transformation efforts to take off. But upskilling requires a […]

Digital transformation isn’t a destination, it’s a state of being

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Digital technology has accelerated the pace of change in the business world to a point where there is nothing but change. For IT and business decision-makers, that means they are never done. There will always be new technologies to integrate or new business strategies to formulate based on those technologies and the opportunities (or dangers) […]

Evite cualquier ataque, mientras avanza en su transformación digital

No importa en qué etapa está su organización en el viaje hacia la transformación digital. Tenga cuidado con los peligros que le acechan por el camino. Verá cómo otros compañeros de viaje han sufrido ataques una y otra vez, por la acción de cibercriminales que causan estragos con ransomware, ataques distribuidos de denegación de servicio, […]

5 things your enterprise must do to prepare for AI

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Integrating artificial intelligence (AI) into your enterprise takes a lot more than registering a bunch of shared devices with Alexa for Business. AI initiatives require a purpose and strategy if they’re going to succeed in the long run. Here are five steps that are essential when preparing an organization to implement and leverage smart machines […]

How to avoid the bad kind of digital disruption

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You often hear digital transformation described as a disruptive force — on markets, on business models, on processes, and more. In this context, disruption is viewed as a positive thing that creates new opportunities, and even new industries. For example, here’s a business-specific definition of disrupt from Cambridge Dictionary: to change the traditional way that an […]

Surviving digital transformation will require self-reliance

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This post at first may seem like a bit of a downer. It is not meant to be! Rather, it should serve as a reality check for what lies ahead in the next two decades, when we’ll see technology-driven workplace disruption occurring at a pace that will leave — and already is leaving — major […]

What is operationalized analytics?

Organizations with a high “Analytics IQ” have strategy, culture and continuous-improvement processes that help them identify and develop new digital business models. Powering these capabilities is the organization’s move from ad hoc to operationalized analytics. Seamless data flow Operationalized analytics is the interoperation of multiple disciplines to support the seamless flow of data, from initial […]

Filtering the signals from the noise to understand digital

“Digital” is generating a lot of distracting chatter that needs to be separated from the core concepts that make up digital. To filter the signals from the noise, let’s focus on the four stages of digital technology creation: design, develop, deliver and operate. Design Before making the first jump and heading into a long and […]

Tres tendencias que impulsan la refundación informática de los servicios públicos

Aunque contamos con múltiples ejemplos de servicios digitales disruptivos en el sector privado (especialmente, en banca, hotelería y transportes), el sector público se ha quedado claramente rezagado. Sin embargo, a medida que la generación millennial toma cuerpo en la fuerza laboral y demanda más servicios públicos, los organismos de los Estados van a tener que […]