The future of technology risk management: Agile and proactive


Managing enterprise technology always has been synonymous with managing change, which also is about managing risk. But never has change come as fast or as disruptively as over the past decade. And there’s no letup in sight. In fact, the pace and scope of technology change will only intensify in the future, so much so […]

5 principles for riding the digital disruption wave

dolphins diving into waves

Disruptive digital technologies like robotic process automation and artificial intelligence are rapidly growing in maturity. So the pace of digitisation is set to continue accelerating in almost every sector. According to market intelligence provider IDC, 50% of global GDP will be digitised as early as 2021. To thrive in these market conditions, businesses need to […]

Are your digital services leaving behind your oldest customers?


The inexorable rush to digital services – by both government and commercial organisations – is often viewed as a revolution in customer experience. Traditional organisations are embracing ‘progress’ by leveraging their massive legacy databases to improve and personalise customer communications. Not to mention, they’re reducing traditional brick-and-mortar costs by closing branches and making email or […]

Raising and lowering the smart cities bar

As many readers of these blogs know, I’ve spent years griping about the term “digital transformation.” Despite my love for urban transformation, the term “smart cities” has bugged me at times as well. Don’t get me wrong — this has nothing to do with a sincere belief that cities are getting smarter…they clearly are. I […]

How much power does a license hold?

license financial industry CSC Blogs

The business of financial advice is changing. We will first look at what causes forces of change.

Notre série sur les 4 D du mix-digital – 1er D : Disruption des modèles économiques

Par Pierre Kalfon, partner Transformation Digitale chez CSC Désormais familier, le terme de disruption semble être apparu avec et pour le digital. Comme si nous n’avions pas de mot approprié pour qualifier cette subite remise en cause des fondamentaux de l’entreprise, de sa stratégie jusqu’à son mode de fonctionnement. Les résultats de l’édition 2016 du […]

10 steps to becoming ‘digital’, the real world and a common lament

I was about to begin this post with the phrase ‘Open a browser these days….’ When it struck me how anachronistic that is. So let’s start again… When one of the myriad of Internet-connected devices that you carry on your person sends you a haptic ping and shows you a contextually driven snippet of information, […]

You say ‘virtual,’ I say ‘digital’

In a recent post I explained how past, present and future trends in the development of storage technology makes the question “Where is my data?” pretty meaningless. With the rise of clouds, the same could be said of the question “Where is my computer?” Now the network itself is getting the same “software defined” treatment. It used to […]