Will 2018 be the tipping point for automation?


Technology adoption typically proceeds incrementally. As users accumulate, emerging products and services gain visibility and scale, creating more interest and demand. Eventually, if the vendor (or vendors) are lucky, usage will reach a “tipping point,” defined by Merriam Webster as “the critical point in a situation, process, or system beyond which a significant and often unstoppable effect […]

How to decide what to automate in the workplace


Automation quickly is becoming a fact of life in the workplace, particularly in manufacturing, marketing and customer service. While some industries, such as the financial sector, already are heavily utilizing automation to save money, increase efficiency, and empower customers, other sectors or individual enterprises are further behind the automation curve. Perhaps the biggest obstacle to […]

Surviving (and thriving) in the automated workplace


Americans are deeply divided about the impact of automation on the workplace, even as they recognize its inevitability, according to a new survey. Roughly one-third of respondents (34%) to the American Staffing Association (ASA) Workforce Monitor survey say “automation will be a positive development for the workforce in the next 10 years or more,” while 31% […]