The value of orthogonal data to insurers

It is anticipated that within the next three years, on average every human being on the planet will create about 1.7 megabytes of new information every second. This includes 40,000 Google searches every second, 31 million Facebook messages every minute, and over 400,000 hours of new YouTube videos every day. At first glance, the importance […]

Meeting consumer needs in today’s always-on insurance universe

In today’s world, the first pillar for success in insurance deals with accessibility and availability – enabling access anywhere, anytime, anyhow. Tools like mobile devices, Wi-Fi, cloud storage, big data and the Internet of Things (IoT) have completely reshaped the way we work and fueled our demand for always-on technology. This has meant that companies need […]

As insurance goes digital, ignore these 3 trends at your peril

In the near future, the insurance marketplace will look nothing like the one you know. Regulations and a conservative business approach have insulated the industry in the past, but now, outside forces are ushering in a period of rapid change. Three key shifts underscore the change and what insurers must know to grasp the breadth […]

Embracing change as an ally

There’s a reason for the adage, “if it ain’t broke, don’t fix it.” Leading enterprise-wide change is a risky business. But in a world where care models have changed and customer expectations have moved on, it’s even more risky to maintain the status quo. By Michael Brouthers, Chief Innovation Officer, Health Insurers and Payers, CSC […]

The challenges facing product creation in insurance

Insurance products CSC Blogs

In today’s world, we have some clear indicators that power has shifted from companies to consumers, and consumers’ expectations are increasing exponentially due to their experiences with other services, primarily services driven by technology. This is a world of immediate information and gratification. Select industries are raising the bar for companies that operate in more traditional business […]