En analysant les trois champs d’étude de mon précédent billet, à savoir les plateformes de travail collaboratif, l’infrastructure de cloud hybride et la gestion intégrée des services, je préconise l’adoption du schéma suivant : Étape 1 – Refactorisez et déplacez le noyau de l’infrastructure vers des plateformes cloud pour réduire considérablement les coûts. Utilisez le capital […]
Looking at the three areas of change outlined in my previous post — modern collaborative workplaces, hybrid cloud infrastructure and integrated service management — we see a pattern of adoption: Step 1 – Refactor and move the core onto cloud platforms to substantially reduce costs. Use released capital for utilities such as shared services to […]
Our extensive experience with government clients reveals three key areas where government organizations can make substantive progress on their digital transformation journey: Modern workplace: communication and collaboration Government employees, like citizens, have come to expect a highly personalized, self-directed experience from their employer. In response, government organizations are rapidly adopting cloud-native software-as-a-service offerings such as […]
IDSM, short for Integrated Digital Service Management, is the modern approach to managing IT services, a topic we’ve delved into in a recent blog post. Organizations need IDSM because today’s multisourced IT solutions have grown too complex and dynamic for yesterday’s traditional approaches to IT service management. Fortunately, getting started with IDSM does not need […]
IDSM, short for Integrated Digital Service Management, is the modern approach to managing how IT services are delivered and managed in the enterprise. Organizations need IDSM now because multi-sourced IT solutions have simply grown too complex and dynamic for more traditional approaches to IT service management (ITSM) alone. Older approaches were designed for a time […]
