Delivering proactive and predictive IT user support

Predictive IT Support

Technology companies are about to start using artificial intelligence (AI) as a proactive tool for IT user support. Under a proactive support scenario, if your word processing program crashes or locks up, an automated system will notice the incident immediately and then offer solutions, often before the problem occurs in the first place. Remember the […]

Puppet: One of the best cloud DevOps tools

Devops tools CSC Blogs

Anyone can set up and run a single server instance on a cloud. That’s easy. To set up and manage multiple server instances that can efficiently and automatically shift gears to match the rise and fall of user demand? That’s hard. It requires DevOps tools such as Puppet. Puppet according to RightScale’s 2016 survey of […]