What the Bachelor(ette) taught me about customer engagement

Ok, I admit it. I’m addicted to the Bachelor and Bachelorette series. I’m regularly shamed and ridiculed by friends and family about losing my “man card” every time I talk about it. But I can’t stop watching and I know I’m not alone. The reasons are not what my naysayer friends think. I could care […]

The fear that keeps retailers up at night

If you’re the CIO of a retail company like Carphone Warehouse, Target or T-Mobile, do you rest easy at night knowing your company’s data is safe and secure, or do you feel constantly on edge about the next attack? These three companies, as you probably know, have fallen victim to high-profile cybercrimes in recent years. […]