A call to rethink the banking value chain

Financial services is shifting to platforms for business functions and processes, and that’s a good thing. Moving from applications to Software as a Service (SaaS) and then to Platform as a Service (PaaS) can create new value chains. It can also dramatically reduce the number of error-prone manual processes and foster industry collaboration for superior […]

Fundamentals of a digital business platform

Today’s modern enterprise leverages a digital business platform as the foundation for digital applications. A digital business platform provides the agility to build and support the dynamic nature of modern applications. So what do these platforms look like? A digital business platform is based on three pillars: intelligence, orchestration and automation. It is a primary […]

How will healthcare data deliver on its promise?

by Jonas Knudsen One morning in August 2012, I entered my office in the hospital and turned on my PC. As a university hospital chief information officer (CIO) responsible for all mental health hospitals in the region of Southern Denmark, I was tasked with not only keeping the lights green on our digital infrastructure, but […]

2019 IT trend: Enterprises will adopt next-generation platforms to make the most of IoT data

As enterprises transition their physical world to a digital one, smart things become a driving force. Enterprises will implement next-generation platforms in 2019 that analyze large quantities of industry-specific data from the internet of things (IoT). Artificial intelligence (AI) and machine learning (ML) are finding novel correlations between data previously thought to be independent, enabling […]

Five keys to improved customer loyalty in travel and transportation

What makes a customer happy, and in turn, more loyal? Customer loyalty programs are ubiquitous in the travel and transportation industry, but many companies are missing out when it comes to truly engaging with the customer and generating greater loyalty, which ultimately translates into higher profits. Companies should begin by knowing and understanding their customers. […]

Enterprise virtualization vs. public cloud in 2018

Enterprise virtualization prediction for 2018 tl:dr — no drastic changes from 2017. There are some interesting possibilities, though, and I’ve used Simon Wardley mapping to diagram them. As shown in the enterprise virtualization map on the left, we can now argue that the consumption of virtual machines has trended all the way into commodity consumption (with […]

2018: Re-platforming the enterprise

In 2018, we’re going to witness the re-platforming of the enterprise so companies can respond to market changes faster, be more productive, and make better-informed decisions. The enterprise will move to common platforms because businesses are demanding a much more agile and stable information platform (than their custom platforms) on which to create and operate. […]

6 technology trends for 2018: Guideposts for digital transformation

‘Tis always the season for continuous innovation. As we look ahead to 2018, we see six big trends feeding the next wave of disruption and productivity. And that means opportunity for the digital enterprise. 1. Re-platforming the enterprise In 2018, companies will move to common IT platforms so they can respond to market changes faster […]

Three distinguishing characteristics of modern on-premises cloud platforms

A critical component of the hybrid cloud platform is establishing an on-premises or private cloud to bridge the gap between traditional IT delivery and a public cloud, for workloads that can benefit from a cloud delivery model but need to remain on-premises. The private cloud helps ensure the public cloud is exploited for appropriate workloads […]

Navigating the road to connected transportation

Like other industries, the travel and transportation space is undergoing massive changes brought on by digitally-enabled customers and advanced technology. Transportation companies need to change their thinking beyond optimizing runs and work toward creating a connected transportation platform that provides a 360-degree view of the journey. The path to success is spelled out in the […]